Head of Commercial

The National Museum of the Royal Navy; Portsmouth; Hybrid; GBP 50,000 - 52,000; Full time

Job summary

Join a forward-thinking organization as the Head of Commercial, where you will play a pivotal role in shaping the commercial strategy of a unique heritage environment. This exciting position offers the chance to drive increased income and profit while collaborating with a diverse team. You will manage budgets, work closely with site managers, and explore new income opportunities, all while contributing to the mission of inspiring visitors with the rich history of the Royal Navy. With flexible working options and a supportive workplace, this role is perfect for those looking to make a significant impact.

Benefits

Group pension plan

Free onsite parking

25 days annual leave

Enhanced maternity/adoption and paternity pay

Flexible working

Employee Assistance Programme

Free admission to national museums

Discounts at shops and cafes

Paid reservist leave

Qualifications

• Demonstrable experience in a heritage or visitor attraction setting.
• Ability to think strategically and work collaboratively.

Responsibilities

• Lead the development and implementation of the commercial strategy.
• Increase income through on-site business streams and new opportunities.

Skills

Driving increased income and profit

Results oriented

Working with profit and loss statements

Managing budgets

Excellent communication skills

Entrepreneurial spirit

Job description

Salary (Grade 8) - £50,213 - £51,734 per annum (dependent upon experience)

Hours: 37.5 hours per week - permanent/contract

Location: For the right candidate the location of where you are based can be flexible. Weekly travel to Portsmouth Historic Dockyards is required, aswell as occasional travel to our other sites.

Our epic story is of the Royal Navy, and its impact on Britain and the world. Here you can come aboard the most famous ships, planes, and submarines of the Royal Navy and experience them through those who served on them. Aswell as being truly captivated by the thousands of unique, emotional, and sometimes quirky stories that have shaped the Royal Navy into what it proudly stands for today.

Our vision is to be the world’s most inspiring Naval Museum, linking Navy to Nation. You are pivotal in us achieving our vision, and to support this we embrace diversity and want everyone to feel valued and have a sense of belonging.

This is a great opportunity to join the team

The Head of Commercial joins the NMRN at a pivotal moment as we shape the next stage of our commercial strategy, gain a deeper understanding of our audiences and explore opportunities connected to our brand. This role will take a lead role in the development, implementation and delivery of the commercial strategy, strengthening our existing income streams and developing new opportunities with the aim to drive increased overall profit.

The Head of Commercial is a senior manager with the Commercial Operations Directorate and lines manages the Retail Manager. Highly collaborative, the role works closely with the site General and Museum Managers to support the teams with the aim of increasing income through on-site business streams. The role will also explore and strengthen opportunities separate from our physical sites, sweating our assets and strengthening our financial resilience.

What You Can Bring

• Demonstratable experience of driving increased income and profit, ideally within a heritage/visitor attraction setting
• Results orientated with a focus on achieving targets
• Experience of working with profit and loss statements, managing budgets and reporting against targets and KPIs
• A self-starter with an entrepreneurial spirit with an ability to think strategically
• Highly collaborative person with excellent communication skills
  
  

What We Offer

• The opportunity to be part of a friendly and diverse workplace within a unique heritage environment.
• Group pension plan with Royal London (6% employer contributions, 2% employee contributions and death in service benefit).
• Free onsite parking - (dependent on site- not necessarily Portsmouth as need a base pass)
• 25 days’ annual leave (plus bank holidays) pro rata for part time employees, increasing to 30 days’ annual leave (plus bank holidays) after 5 years’ service, pro rata for part time employees, with the option to purchase additional annual leave.
• Enhanced maternity/adoption and paternity pay.
• Flexible working.
• Employee Assistance Programme.
• Free admission to other national museums and attractions within the reciprocal agreement.
• Discounts at our shops and cafes.
• Free and discounted tickets for family and friends.
• A range of other benefits including cycle to work
• Paid reservist leave.
  
  

We want you to succeed and showcase your skills and experiences, so if you are invited to interview, we will share our interview questions with you ahead of time. If you would like to have an informal discussion regarding the role, or ask any questions, please contact Emma Allen, Associate Executive Director: Commercial Operations, on email [e-mail].

All applicants are asked to apply via https://jobs.nmrn.org.uk/ by midnight on Tuesday 20th May 2025. The first selection processes will be held either virtually or on site in Portsmouth on 29th May, followed by the second round in Portsmouth on 6th June.

If you require reasonable adjustments to be made to the application process because of a disability, please contact the People team on [e-mail] for support.

This post requires a DBS check as a requirement of working on the naval base, as well as the right to work in the UK. Please note we cannot currently sponsor work visas.