Head of Client Campaigns & Customer Success

Todaydigital; Manchester; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Private healthcare

Wellness program

Rewards and discounts

Job summary

A digital marketing firm is seeking a Head of Client Campaigns in Manchester. This senior role involves overseeing client campaign delivery and ensuring client satisfaction while driving retention. The ideal candidate will have extensive experience in client services and a background in managing concurrent B2B campaigns. Responsibilities include team leadership, operational management, and improving campaign processes. The firm offers a competitive package, including private healthcare and wellness programs.

Qualifications

• 5-10 years experience in client services, customer success, or campaign delivery teams.
• Strong background managing multiple B2B client campaigns.
• Experience in fast-paced, growth environments.

Responsibilities

• Own the end-to-end delivery of all client campaigns.
• Ensure campaign objectives and timelines are clearly defined.
• Manage and develop Client Services Managers.

Skills

Operational leadership

Stakeholder management

Campaign & delivery management

Data-driven decision making

Tools

Monday.com

Job description

A digital marketing firm is seeking a Head of Client Campaigns in Manchester. This senior role involves overseeing client campaign delivery and ensuring client satisfaction while driving retention. The ideal candidate will have extensive experience in client services and a background in managing concurrent B2B campaigns. Responsibilities include team leadership, operational management, and improving campaign processes. The firm offers a competitive package, including private healthcare and wellness programs.