Head of Claims Analytics & AI

AXIS (AXIS Capital); Greater London; On-site; GBP 132,000 - 151,000; Full time

Job summary

AXIS Capital seeks a senior Head of Insights & Analytics – Claims to translate priorities into impactful data products, analytics and AI capabilities. You will partner with Claims leadership to foster strategic decisions, improve claims outcomes, and drive operational excellence across the organisation.

You will lead cross-functional teams, champion self-service analytics, and ensure solutions are governed and value-driven, with strong collaboration across Reserving, Underwriting and

Qualifications

• Strong understanding of insurance claims processes and operational performance measures.
• Excellent stakeholder management and communication skills across senior leadership.
• Ability to translate strategy into practical analytics and AI solutions.

Responsibilities

• Lead analytics and AI initiatives for Claims; deliver reporting, dashboards and data products.
• Partner with Claims, Reserving, Actuarial and Finance to align analytics priorities.
• Drive value through measurable outcomes and governance of AI initiatives.

Skills

Insurance domain knowledge

Stakeholder management

Communication skills

Strategic thinking

Analytics & AI literacy

Matrix organisation

Education

Advanced degree in Data Science/Statistics/CS

Tools

BI tools

Job description

AXIS Capital seeks a senior Head of Insights & Analytics – Claims to translate priorities into impactful data products, analytics and AI capabilities. You will partner with Claims leadership to foster strategic decisions, improve claims outcomes, and drive operational excellence across the organisation.

You will lead cross-functional teams, champion self-service analytics, and ensure solutions are governed and value-driven, with strong collaboration across Reserving, Underwriting and