Head of Care Group

ESHT; Eastbourne; On-site; GBP 70,000 - 95,000; Full time

Benefits offered by this job

NHS pension

Onsite parking

Employee support program

Job summary

East Sussex Healthcare NHS Trust is seeking a Head of Care Group to provide strategic, professional and operational leadership across Emergency and Acute Care, covering Eastbourne DGH and Conquest. The post holder will collaborate with the Clinical Director and divisional leaders to drive performance and continuous improvement.

The role champions Trust values, guides service development, and ensures delivery of high-quality, safe patient care with active participation in on-call rotas and staff

Qualifications

• Masters level qualification or equivalent leadership expertise.
• Continual professional development in leadership and management.
• Leadership/management qualification or training.
• Project Management and Quality Improvement qualification or training.

Responsibilities

• Lead strategic and operational delivery across Emergency and Acute Care.
• Partner with Clinical Director and divisional leadership to meet performance targets.
• Drive continuous improvement and a culture of safe, high-quality care.
• Be an accessible, visible leader and role model for ESHT values.
• Participate in out-of-hours on-call rota as required.

Skills

Leadership

Strategic planning

Change management

Performance improvement

People management

Budget management

Education

Masters qualification

CPD in leadership

Leadership/management qualification

Project Management & QI qualification

Job description

We do not charge fees for job applications, recruitment processes, sponsorship arrangements or employment offers. All current vacancies can be found below, with the published contact details being the only authorised routes for recruitment communications, applications and verification of job offers.

We are proud to provide ‘Outstanding’ care and be a great place to work.

East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.

We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex.

Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.

The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.

Job overview

We are looking to recruit to our professional leadership positions within the Clinical Divisions at ESHT.

The Head of Care Group is a senior member responsible for the strategic, professional and operational leadership across a portfolio of services.

A position is available within the Emergency and Acute Care Group . This includes: Emergency Department, Acute Assessment/Medical Unit, SDEC. The role will work across Eastbourne DGH and Conquest

Main duties of the job

Working in partnership with the Clinical Director, Head of Nursing and the divisional triumvirate to deliver operational performance in line with the national and local performance standards and targets.
The postholder will play a pivotal part in shaping efficient and productive clinical services, driving performance and embedding a culture of continuous improvement. The postholder will act as a visible and accessible leader, championing the Trust’s values and supporting the delivery of divisional and organisational priorities and objectives.
The Head of Care Group will promote the vision and values of East Sussex Healthcare NHS Trust, leading by example and ensuring that they demonstrate those values in their leadership behaviours and how we support our teams and deliver our services.
Participation in the Silver out of hours on call rota.

Working for our organisation

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Detailed job description and main responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person specification

Qualifications / Training

• Masters level qualification/training relevant to role or equivalent knowledge acquired through extensive experience and training
• Evidence of continuous professional and personal development relevant to role to demonstrate expert management and leadership skills
• Leadership/management qualification or training
• Project Management and Quality Improvement qualification or training

Experience

• Experience Experience working in a leadership position including contributing to operational management of services.
• Able to demonstrate experience of: Strategic planning, Service delivery and Quality/Service improvement and leading change
• Able to demonstrate experience of Operational management and performance
• People Management – performance, appraisal, sickness, development, retention Managing budgets
• Monitoring, analysing and assessing performance across complex services

Patients come first at East Sussex Healthcare NHS Trust.

Our vision is to be:

• The healthcare provider of first choice for the people of East Sussex.

Our mission is to:

• Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.

Our strategic objectives are to:

• Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
• Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients’ experiences.
• Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.

Our aims are that all services delivered by the Trust are:

• Safe
• Effective
• Caring
• Responsive and
• Well led

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications.