Head of Capacity and Flow

East Sussex Healthcare NHS Trust; Eastbourne; On-site; GBP 90,000 - 110,000; Full time

Benefits offered by this job

NHS pension scheme

Temporary Workforce Service enrollment

Onsite nurseries

Staff restaurants

Accommodation

Occupational Health

Employee Assistance Programme

Onsite parking from £50 per year

Job summary

East Sussex Healthcare NHS Trust is seeking a Head of Capacity and Flow (Cross site) to maximise Trust capacity while safeguarding safety and quality. The post holder will lead patient flow across sites, overseeing emergency and elective pathways and discharge planning to ensure timely access.

Working with Divisional teams and external partners, you will implement robust site operations and ensure high quality, patient-led services.

Responsibilities

• Lead site capacity and patient flow across cross-site operations.
• Oversee emergency and elective pathways and timely discharge planning.
• Collaborate with Divisional teams, departments and external partners to ensure robust systems.
• Monitor and improve patient access to assessment areas and wards.
• Uphold Trust values and support staff development and wellbeing.

Job description

Head of Capacity and Flow (Cross site) is responsible for ensuring Trust capacity is used to maximum efficiency whilst maintaining safety and quality at all times. The post holder will be the management lead for the site and patient flow across the sites. This will include both Emergency and Elective flows and ensuring strong oversight of discharge plans on a daily basis. The Head of Site Management will work collaboratively with Divisional teams, departments and external partners to provide assurance that robust systems for site and patient flows are in place and that high quality patient-led services are delivered consistently. In collaboration with Divisional teams the post holder will ensure Trust wide operational priorities are identified and delivered on a daily basis with robust plans from the Division for out of hours particularly. The post holder will be responsible for the oversight and the patient flow remit will include oversight of timely patient access to assessment areas from ED, access to specialty wards along with close liaison with the discharge hubs. This is a crucial role working closely with teams both internally and externally to deliver key Trust objectives in meeting patient access standards and safe discharge to the community with partners. The post holder will jointly lead the site team, ensuring that all aspects of the service provided meet the objectives established for this team at all times.

• To be familiar with and adhere to the policies and procedures of the Trust. Behave and act at all times in accordance with the Trust Values.
• To achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
• To participate fully in the performance and development review (appraisal) process and undertake Continuing Professional Development as required.
• To participate in surveys and audits as necessary in order to enable the Trust to meet its statutory requirements.
• To be aware of the Trust's emergency planning processes and follow such processes as necessary, in the event of an unexpected incident.
• This job description is not exhaustive. Staff may be required to undertake any other duties at the request of the line manager, which are commensurate with the band, including project work, internal job rotation and absence cover. A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation. In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.