Head of CAFM Systems

NG Bailey; Leeds; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Car allowance

Private medical insurance

Flexible benefits

Job summary

NG Bailey is seeking a Head of CAFM Systems in Leeds for a hybrid role with regular travel to our Leeds office. You will own the systems strategy for Facilities Services and lead the Insight team to drive data management and system optimisation.

In this senior role you will champion user adoption, standardise business processes and govern change with ICT and vendors. You will report to the Digital Transformation Director and shape the roadmap for automation and AI-enabled tools.

Qualifications

• Proven track record leading systems or data migrations and setting strategy.
• CAFM and data management experience essential.
• Experience owning operational or enterprise systems with measurable benefits.
• Collaborative leadership across Operations, ICT and Transformation.
• Ability to work in a complex, multi-site environment.

Responsibilities

• Own and drive facilities services systems roadmap.
• Lead the Insight team and data management.
• Champion user adoption and standardise processes.
• Govern system change requests with ICT and vendors.
• Shape future systems roadmap including automation and AI tools.
• Represent senior systems voice in broader transformation.

Skills

CAFM systems

Data management

Leadership

Enterprise systems

Stakeholder management

Job description

Hybrid – with regular travel to our Leeds office

Permanent, Full-Time

Competitive Salary, Car Allowance, private Health care + Flexible Benefits

Facilities Services runs on its systems – JobLogic, IFS, compliance platforms and the workflow tools our operational teams rely on every day. Ownership of that strategy currently sits with our Head of Transformation, who built the team and the foundations from scratch – but it's time for this to become a dedicated, standalone role, with someone ready to take full ownership and develop it further.

As Head of CAFM Systems, you'll take over ownership of the systems roadmap for Facilities Services, lead our Insight team, and set the direction for how we manage data, optimise processes and drive genuine user adoption. You will report to our Digital Transformation Director, and work closely with Operations, ICT and Transformation to make sure our technology investments actually deliver.

This is a newly created, dedicated leadership role at the heart of a business that's serious about systems transformation – with a genuinely great, hard-working team already in place for you to lead and build on. You'll need to be able to get to our Leeds office regularly (around two days a week), but you don't need to live locally.

Some of the key deliverables in this role will include:

• Owning and driving the Facilities Services systems strategy and roadmap – covering JobLogic, IFS and future platforms.
• Leading the Insight team, setting the direction for data management, job logic and system optimisation.
• Championing user adoption and standardising business processes, cutting out manual workarounds along the way.
• Prioritising and governing system change requests, working closely with ICT and our technology vendors.
• Shaping our future systems roadmap – automation, workflow improvement and emerging AI-enabled tools.
• Acting as the senior voice for systems, feeding into a wider business and digital transformation agenda.

What we're looking for:

An inspiring, credible leader who's genuinely done this before – someone who can point to a system or data migration they've led, a strategy they've set, and the improved accuracy or adoption that followed. We need:

• A proven track record of leading systems or data migration, setting strategy, and delivering measurable improvements in accuracy and system utilisation.
• CAFM and data management experience – this is essential.
• Experience owning operational or enterprise systems, with clear evidence of the business benefits you've delivered.
• A confident, collaborative leadership style, with the credibility to build strong relationships across Operations, ICT and Transformation.
• Comfort working in a complex, fast-paced, multi-site operational environment.

We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes:

• 25 Days Holiday + Bank Holidays, with an option to Buy/Sell additional days
• Pension with a leading provider and employer contribution
• Personal Wellbeing and Volunteer Days
• Private Medical Insurance
• Life Assurance
• Salary sacrifice car scheme (Hybrid/Electric Vehicle)
• Free 24/7 365 Employee Assistance Programme to support mental health and wellbeing (including counselling sessions and legal advice)
• Flexible benefits to choose from, including Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes

Next Steps:

As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.

We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.

About Us:

We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.

Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies.

Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.