Head of Business

Pybus Recruitment; Newcastle upon Tyne; On-site; GBP 81,000 - 99,000; Full time

Benefits offered by this job

Company car

Employer pension contribution

Private medical insurance

Executive health assessments

Enhanced family-friendly policies

Leadership development

Employee discounts

Job summary

Pybus Recruitment is partnering with a leading automotive retail business to appoint a Head of Business. You will oversee the dealership’s overall performance, steering teams across all departments, and shaping strategies to maximise growth and customer satisfaction.

The role demands a capable, commercially astute leader who can drive profitability and stakeholder relationships while upholding high standards of integrity and compliance.

Qualifications

• Proven GM in automotive retail
• Strong leadership of new/used vehicle sales
• Ability to drive profitability and cost control
• Experience in aftersales and operations management
• Outstanding leadership and people development skills
• Customer-centric approach for long-term success
• High integrity and accountability

Responsibilities

• Lead and develop high-performing teams across all departments
• Drive financial performance, profitability, and operational excellence
• Build and maintain manufacturer and stakeholder relationships
• Ensure compliance with policies and industry standards
• Create a safe, professional environment prioritising wellbeing
• Deliver exceptional customer satisfaction and loyalty
• Develop strategic plans to maximise market share and growth

Skills

Leadership across departments

General Manager experience

Sales leadership (new & used)

Commercial acumen

Aftersales & operations

People development

Customer-centric mindset

Job description

Salary £90,000 plus Bonus | Company Car + Exceptional Benefits

Pybus Recruitment is proud to be partnering with a highly successful and growing automotive retail business in the search for an outstanding Head of Business.

This is an exceptional opportunity to lead a well-established, high-performing dealership operation that has experienced significant growth and success in recent years. The business has built a strong reputation for customer satisfaction, operational excellence, and commercial performance across both retail and commercial vehicle sectors.

Employing approximately 45 colleagues, the dealership continues to demonstrate strong financial and customer-focused results, with considerable opportunity for further growth and development.

We are seeking an exceptional leader who can drive performance across all departments whilst maintaining the highest standards of customer experience. You will be commercially astute, people-focused, and capable of inspiring teams to deliver outstanding results.

The successful candidate will be a values-driven leader with the energy, ambition, and integrity required to take ownership of a thriving automotive business and maximise its future potential.

The Role

As Head of Business, you will be accountable for the overall performance of the dealership, including:

• Leading and developing high-performing teams across all departments
• Driving financial performance, profitability, cost control, and operational excellence
• Building and maintaining strong manufacturer and stakeholder relationships
• Ensuring compliance with all company policies, industry standards, and legislation
• Creating a safe, professional environment where colleague and customer wellbeing is prioritised
• Delivering exceptional customer satisfaction and long-term customer loyalty
• Developing strategic plans to maximise market share and business growth

You will lead by example, fostering a culture where customer satisfaction, integrity, and operational excellence remain at the centre of every decision.

About You

We are looking for an experienced automotive leader who can demonstrate:

• A proven track record as a General Manager within the automotive retail sector
• Strong new and used vehicle sales leadership experience
• Commercial acumen with the ability to deliver sustainable profitability
• Experience managing aftersales and operational performance
• Outstanding leadership and people development skills
• A customer-centric approach focused on long-term business success
• High levels of integrity, professionalism, and accountability

Leadership & Compliance

The successful candidate will be expected to demonstrate the highest standards of professionalism and ethical leadership. You will play a key role in promoting a culture where customers are treated fairly, colleagues are supported and developed, and business decisions are made with integrity and transparency.

As part of the recruitment process, the successful applicant may be required to undertake pre-employment screening, including employment references and background checks where appropriate.

Reward Package

In return, our client offers an excellent remuneration and benefits package, including:

• Competitive basic salary
• OTE of £120,000
• Company car
• Employer pension contribution
• Private medical insurance
• Executive health assessments
• Enhanced family-friendly policies
• Ongoing leadership and management development
• Employee discount and benefits platform
• Career progression opportunities within a successful and growing automotive retail group

About Pybus Recruitment

Pybus Recruitment is a specialist automotive recruitment consultancy dedicated to connecting talented individuals with some of the UK's leading automotive employers. We are committed to delivering a professional, transparent, and people-focused recruitment experience for both clients and candidates.