Head of Business

Evans Halshaw; Middlesbrough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive retailer is seeking a passionate Head of Business for their Used Cars division in Middlesbrough. The role involves driving financial success, leading a high-performing team, and ensuring exceptional customer service. With a focus on career development and work-life balance, this position offers a unique opportunity to make a significant impact in a fast-paced environment.

Benefits

Competitive salary plus bonus

Company car

33 days holiday

Pension

Family health care

Critical illness and life assurance schemes

Exclusive discounts on vehicles and services

Qualifications

• Proven top-performer at leadership level within the automotive sector.
• Knowledgeable of vehicle, consumer credit, and trade practice legislation.

Responsibilities

• Accountable for delivering top financial results across all departments.
• Champion outstanding customer service, coaching your team to deliver excellence.
• Recruit, develop, and retain talented associates.

Skills

Leadership

Customer Service

Communication

Job description

Head of Business

Evans Halshaw

Used Cars, Middlesbrough

Competitive salary plus bonus, company car, 33 days holiday (including bank holidays), pension, family health care, critical illness and life assurance schemes, exclusive discounts on new and used vehicles and aftersales services.

Are you ready to drive beyond the possible; to work for an industry game-changer with inspirational people and the opportunity to thrive in your career?

Here at Evans Halshaw, we’re going through an exciting period of transformation, and we’re looking for a passionate Head of Business to play a key part in shaping our future.

As Head of Business at Evans Halshaw Used Cars Middlesbrough, you’ll be instrumental in shaping our future.

Your role will involve driving the financial success of one of the most renowned automotive brands in the market, empowering your team to be the best they can be, whilst being fuelled by the potential to thrive in your career. This is a perfect opportunity for an inspirational and collaborative individual to transform our business.

If you’re looking for a role that’s fast-paced and challenging, with a culture that enables you to be yourself and enjoy the ride, you’ll feel right at home:

Why Evans Halshaw:

Structured career paths with ongoing development opportunities: We believe in nurturing talent from within, creating a culture where your growth is our mission. You’ll have access to coaching, mentoring, and tailored training programmes to help you flourish.

As a testament to your development, you can apply for our Aspiring National Franchise Director programme, tailored around your future aspirations and skills growth. We will empower you to drive your own career with support from senior leaders and our dedicated learning and development team.

Work-life balance: This role is fast-paced and challenging, but we are committed to ensuring you have a great work-life balance. It provides space to recharge, pursue your passions, and spend quality time outside of work.

Your Journey as a Head of Business:

• Be accountable for delivering top financial results across all departments, offering a first-class experience for your associates and customers.
• Ensure all processes and standards are met in line with FCA regulations, maintaining showroom excellence per manufacturer standards.
• Champion outstanding customer service, coaching your team to deliver excellence throughout their respective areas.
• Lead from the front across all dealership aspects, including new and used car sales, associated products, parts, labour, and aftersales care.
• Recruit, develop, and retain talented associates, motivating them to excel, with regular reviews, training, and progression plans.
• Build meaningful manufacturer relationships by implementing brand strategies, policies, and procedures to an exceptional level.

Are you ready to embrace the challenge? We’re looking for someone who is:

• A proven top-performer at leadership level within the automotive sector, driven by a passion for the industry.
• Knowledgeable of vehicle, consumer credit, and trade practice legislation, with the ability to satisfy GI Compliance requirements and maintain good financial repute.
• Experienced in managing budgets and leading high-performing teams, dedicated to motivating and coaching your team to excel.
• Customer-oriented with excellent communication skills and a people-first mindset.

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—drive everything we do. Join us to be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

Diversity is Our Strength:

Lithia UK values diversity and welcomes applications from all walks of life, backgrounds, and communities. If you have the motivation, skills, and talent potential we seek, get in touch. We are an equal opportunities employer.