Head of Billing (MSP)

Opus Technology; Reigate; On-site; GBP 80,000; Full time

Benefits offered by this job

Salary £80k DOE

25 Days Holiday + 8 Bank Holidays

Hybrid working

Personalised training and development pathways

Refer a friend scheme (£1,000)

Flexibility to adjust holiday allowance

Job summary

A leading managed service provider in Reigate is looking for a Head of Billing to drive innovation and manage billing operations. The ideal candidate will have over 5 years of experience in billing leadership within the telecoms or IT sector. This role offers a competitive salary, hybrid working, and opportunities for personal growth and development.

Qualifications

• 5+ years of billing leadership experience in telecoms/mobile/IT sector.
• Strong report writing and verbal communication skills.
• Proven track record of leading successful teams.

Responsibilities

• Lead and transform the billing team.
• Drive initiatives for process improvements.
• Manage billing data accuracy and efficiency.

Skills

Billing leadership experience

Proactive self-starter

Team engagement

Communication skills

Problem-solving

Proficient in Excel, Word and Outlook

Tools

aBILLity

Tekton

Microsoft Dynamics

Job description

Overview

Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards.

Be a key player in our Billing team

The Head of Billing is accountable for the billing operations at Opus and will lead and shape the Billing Team. Opus is a fast-growing company, and the Head of Billing is required to drive innovation and scalability of this operation. This role requires the setting of a clear vision for success, and a leadership skill set that optimises engagement across the team.

Responsibilities

• Championing the transformation of the team, set the vision and shape the team
• Identifying and leading initiatives for process improvements across Billing
• Representing the Billing function at the Operational Board, driving engagement and initiatives with actions across departments and ensuring Billing take an active role in enabling the growth in the business
• Shaping the journey of billing data from sale through to cash collection to be as effective as possible to enable accuracy and ease of billing, and clear insights
• Influencing commercial and operational strategy through billing insights
• Driving “lessons learnt” initiatives to ensure continual improvements are being made and issues addressed
• Discover new ways to achieve better results. Lead Billing transformation initiatives including the effective planning, scoping and delivery of projects
• Owning and evolving scalable billing platforms and processes across multi-products, with clear margin visibility. Set up to ensure billing effectiveness, timeliness and accuracy
• Leading revenue assurance and reconciliation process to mitigate leakage
• Leading margin optimisation initiatives, such by implementing margin guardrails, bundles and internal controls on vendor price increases
• Ensuring full regulatory compliance and data security, especially in high-volume mobile and tech products

Qualifications & Experience

• 5+ years billing leadership experience in the telecoms/mobile/IT sector
• Highly proactive self-starter with the will to succeed
• Proven track record of success in senior billing roles
• Proven track record of leading successful teams, bringing about change and driving team engagement
• Professional standard of report writing
• Verbal communication skills to be of high standard
• Ability to communicate with customers and colleagues in succinct manner
• Confident in ability to influence senior and junior colleagues
• Positive outlook, ability to work well in teams, driven, pleasant/helpful/optimistic, minimal supervision required, empowering attitude
• Ability to prioritise tasks for maximum effectiveness
• Proficient in Excel, Word and Outlook
• Experience with aBILLity, Tekton, or other leading billing platforms
• Microsoft Dynamics would be advantageous

Benefits & Conditions

• Salary £80k DOE
• 25 Days Holiday + 8 Bank Holidays
• Hybrid working for a good work/life balance (2-3 days a week in our Reigate office)
• Personalised training and development pathways
• A rewarding Refer a friend scheme (£1,000)
• The flexibility to adjust your holiday allowance

Where your values align with ours

Work together to win together

Be brave and think differently

Own it and never give up

Strive to be the best

Stay curious and keep learning

Meet Opus

Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients.

In 2023, we launched the next phase of our ambitious growth strategy with the goal of doubling our turnover by 2026. We\'re on track to meet this target, and we\'re seeking top talent like you to join us on this exciting journey.

By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally.

If you\'re ready to be part of a dynamic team and help us reach new heights, we\'d love to hear from you.