Head Housekeeper - Redditch, Worcestershire

Interaction Recruitment; Hawkesley; On-site; GBP 35,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Head Housekeeper for a busy 4-star hotel in Hawkesley. The role requires strong leadership skills and experience in housekeeping management, including laundry services. This position offers a competitive salary of approximately £35,000 per annum, working a 40-hour week. Benefits include generous annual leave, free gym access, and discounts across sister hotels. Apply now to join this vibrant team!

Benefits

28 days annual leave + birthday off

Free gym, swim, and golf

Uniform and meal on duty

Generous pension scheme

Discounts of up to 50% across the hotel

Company rewards including vouchers

Events and free overnight stays for staff

Qualifications

• Must have worked as Head of Housekeeping or similar.
• Demonstrate a steady career history with references.
• Must have full UK right to work.

Responsibilities

• Lead the housekeeping team and ensure high standards.
• Manage departmental financial targets and resources.
• Conduct performance reviews and team meetings regularly.

Skills

Team leadership

Attention to detail

Customer service excellence

Laundry and dry-cleaning experience

Collaboration with other departments

Job description

Title: Head Housekeeper

Rota: 40hr contract, 5:7 days per week

Salary: c.£35’000 per annum (negotiable depending on experience)

Benefits and Perks

• 28 days annual leave + your birthday off
• Free gym, swim and golf
• Uniform, parking, meal on duty, generous pension scheme
• Friends and family discounts of up to 50% across the hotel
• Company rewards and awards to include vouchers and cash tips
• Staff events
• A free of charge 1 night stay for 2, to include dinner and breakfast
• Discounts within the group to visit sister hotels

Info

• Employee longevity - F& B Manager c.12 years, Golf Manager c.25 years and Office Manager c.17 years
• Busy and modern 4-star hotel, cosy and comfortable, friendly professional staff, family friendly
• Hotel, golf club, tennis, spa and conference centre
• Functions and events such as weddings, charity galas, birthday parties, tribute nights, markets, fayres. Themed nights
• F& B - fine dining, afternoon tea, Sunday lunch, room service, bars
• Pet friendly

Applicants

• Must have worked as a Head of Housekeeping or Assistant Housekeeping Manager or Housekeeping Supervisor
• Will be able to demonstrate a steady career history with references
• Should have experience in laundry and dry‑cleaning services as well as liaising with linen suppliers
• Shall be a team leader with attention to detail, someone who takes pride in their hotel and can apply staff training where applicable
• May have evidence of customer service excellence
• Can liaise with other department heads to include the kitchen for room service
• Will be aware of departmental financial targets, labour and resource costs
• Must be professional, punctual, reliable and presentable
• Should be happy to jump in and support the team where required
• Can conduct performance reviews and host team meetings on a regular basis
• Shall reside in the UK and have full UK right to work
• Should be a driver with a reliable vehicle

Contact details

Names: Cheryl Wilson or Lucie Campbell

Address: Interaction Recruitment, 82a Abington Street, Northampton, NN1 2AP

Emails: [e-mail] or [e-mail]

Numbers: 01604 620 032 / 07976 451 441 / 07973 877 010

Office hours: Monday to Thursday 08:30-17:30 and Friday 08:30-17:00

INDNH