Head Housekeeper: Lead Rooms & Guest Experience

Marstonscareers; Worksop; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Staff discounts

Bonus scheme

Reliable hours

Meal deal

Flexible hours

Rewards platform

Health discounts

Long service

Gym discounts

GP helpline

Mortgage advice

Health plan

Apprenticeships

Friendly team

Charity support

Job summary

Marston’s is looking for a Head Housekeeper to lead the housekeeping team across our pubs and hotels, ensuring consistently high room standards and guest satisfaction. You will coordinate with reception for guest requirements and oversee daily room checks, stock replenishment and safety compliance.

Strong leadership, attention to detail, and COSHH/health & safety knowledge are essential to drive quality and efficiency in a busy hospitality environment.

Qualifications

• Experience leading a housekeeping team preferred.
• COSHH and health & safety understanding required.

Responsibilities

• Lead and develop the housekeeping team to maintain high standards.
• Liaise with reception to meet guests' special requirements.
• Perform daily room checks and ensure replenishment of tea, coffee and toiletries.
• Promote efficiency, multitasking and strong organisational skills.

Skills

Team leadership

COSHH knowledge

Health & safety

Room inspections

Job description

Marston’s is looking for a Head Housekeeper to lead the housekeeping team across our pubs and hotels, ensuring consistently high room standards and guest satisfaction. You will coordinate with reception for guest requirements and oversee daily room checks, stock replenishment and safety compliance.

Strong leadership, attention to detail, and COSHH/health & safety knowledge are essential to drive quality and efficiency in a busy hospitality environment.