Head Housekeeper - Lead a Luxe Hotel Cleaning Team

Bespoke Hotels; Arrochar; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Discounted hotel stays for you, family

Competitive salaries

Ample scope for personal development

Be-Attitude values and inclusive Cult

Wide-ranging Bespoke benefits

Job summary

Bespoke Hotels is seeking a Head Housekeeper for the Arrocar Hotel in Arrochar. You will lead the housekeeping team, ensuring rooms are spotless and ready for guests, with strict attention to detail and stock management.

You will be accountable for the department’s performance against budgets, uphold health and safety regulations, and train staff to meet company standards within Bespoke’s distinguished portfolio.

Qualifications

• 1–2 years experience in a similar role.
• Passionate about hospitality, reliable and eager to learn.
• Strong leadership and guest-service orientation.

Responsibilities

• Managing, motivating and leading the housekeeping team to meet the highest cleaning standards and attention to detail.
• Ensuring rooms are ready for guests and serviced to company standards.
• Managing linen stock and liaising with the laundry company as needed.
• Maintaining stock for cleaning materials and placing orders as required.
• Accountable for the department's financial performance against budgets.
• Coordinating with maintenance to ensure areas under Housekeeping are well maintained.
• Ensuring health and safety, fire safety, COSHH and related regulations are followed and records kept up to date.
• Supervising, training and motivating staff to meet company standards and legal requirements.
• Providing excellent customer service and ensuring staff are courteous and helpful.

Skills

Hospitality experience

Team leadership

Attention to detail

Guest service

Job description

Bespoke Hotels is seeking a Head Housekeeper for the Arrocar Hotel in Arrochar. You will lead the housekeeping team, ensuring rooms are spotless and ready for guests, with strict attention to detail and stock management.

You will be accountable for the department’s performance against budgets, uphold health and safety regulations, and train staff to meet company standards within Bespoke’s distinguished portfolio.