Head Housekeeper — Lead & Elevate Guest Experience

Bespoke Hotels; Aylesbury; Sur place; GBP 28 000 - 38 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Incentives

Personal development

Discounted hotel stays for you, family

Résumé du poste

Bespoke Hotels invites applications for Head Housekeeper in the UK. You will lead and motivate the housekeeping team to deliver exceptional guest service, while monitoring standards and ensuring safe, clean environments across the property.

The role requires strong hospitality experience and a hands-on attitude to coaching staff, with accountability for budget performance and regulatory compliance. The group emphasizes development and inclusive culture.

Qualifications

• 1–2 years experience in a similar Head Housekeeper role.
• Passion for hospitality and delivering great guest service.
• Strong leadership and team-management abilities.

Responsabilités

• Managing, motivating and leading the housekeeping team to ensure the highest standards are met.
• Accountable for the financial performance of the department against budgets.
• Coordinate with maintenance to keep areas well maintained and safe.
• Ensure health and safety, fire safety and COSHH regulations are followed and records kept up to date.
• Provide excellent customer service and ensure staff are courteous and helpful.

Description du poste

Bespoke Hotels invites applications for Head Housekeeper in the UK. You will lead and motivate the housekeeping team to deliver exceptional guest service, while monitoring standards and ensuring safe, clean environments across the property.

The role requires strong hospitality experience and a hands-on attitude to coaching staff, with accountability for budget performance and regulatory compliance. The group emphasizes development and inclusive culture.