Head Housekeeper: Lead a High-Impact Hotel Team

WGC Ltd.; Bexleyheath; On-site; GBP 34,000 - 46,000; Full time

Benefits offered by this job

Life Insurance

Discount Store discounts

Travel discounts (hotels & flights)

Employee Assistance Programme

Health insurance

Pension scheme

28 days holiday

Training budget & career progression

Job summary

WGC Ltd, the UK’s leading outsourced hotel services company, is seeking a Head Housekeeper for Delta Hotels Bexleyheath. You will lead the housekeeping team, drive productivity, manage payroll and budgets, and collaborate with hotel leadership to deliver exceptional guest experiences.

We offer a comprehensive development plan, training budget up to £10,000 per year, life insurance, health discounts, and employee support services, with a focus on career progression within a diverse, inclusive

Responsibilities

• Work to improve productivity and efficiency of room cleaning
• Analyse guest data to plan resources and materials required to meet operational requirements
• Maintain strong working relationship with GM, Exec Housekeeper and Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
• Identify ways to improve Guest Satisfaction
• Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
• Recruit, train, manage and monitor team performance daily/weekly
• Deliver and exceed financial targets
• Manage expenditure and payroll to ensure budgets are achieved
• Participate in training to improve skills and performance
• Solve routine challenges that occur on the job

Job description

WGC Ltd, the UK’s leading outsourced hotel services company, is seeking a Head Housekeeper for Delta Hotels Bexleyheath. You will lead the housekeeping team, drive productivity, manage payroll and budgets, and collaborate with hotel leadership to deliver exceptional guest experiences.

We offer a comprehensive development plan, training budget up to £10,000 per year, life insurance, health discounts, and employee support services, with a focus on career progression within a diverse, inclusive