Head Housekeeper — Guest Experience Leader (Flexible)

Rock Point, Lyme Regis; Lyme Regis; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

30% off food and drink

50% off overnight stays in pubs

£150 towards a stay

Discount scheme across retailers

Great training and opportunities to '进

Meal provided for shifts over 6 hours

Family-friendly, flexible working

Paid time off to volunteer

Job summary

The Rock Point in Lyme Regis is seeking a Head Housekeeper to lead our housekeeping team and ensure a warm, high‑standard guest experience across the inn and harbour-side rooms.

You will be a hands‑on, can‑do leader with outstanding communication and organisational skills, committed to spotless standards and a supportive, team‑oriented environment at this 18th‑century pub restored by St Austell Family Group.

Qualifications

• Lead and manage the housekeeping team to maintain high guest room standards.
• Co-ordinate cleaning schedules and supplies to ensure efficiency.

Responsibilities

• Head up the housekeeping team and mentor staff.
• Ensure a fantastic home away from home experience for guests.
• Maintain cleanliness and presentation of rooms and public areas.

Skills

Team leadership

Housekeeping

Guest experience

Communication

Organisational skills

Education

Hospitality experience (not required)

Job description

The Rock Point in Lyme Regis is seeking a Head Housekeeper to lead our housekeeping team and ensure a warm, high‑standard guest experience across the inn and harbour-side rooms.

You will be a hands‑on, can‑do leader with outstanding communication and organisational skills, committed to spotless standards and a supportive, team‑oriented environment at this 18th‑century pub restored by St Austell Family Group.