Head Housekeeper

Rock Point, Lyme Regis; Lyme Regis; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Food & drinks discount

Stays discount

Retail discount

Training & progression

Shift meals

Volunteer time off

Job summary

The Rock Point in Lyme Regis seeks a Head Housekeeper to lead the housekeeping team, ensuring a warm, home-from-home experience for guests. You’ll be a hands-on, can-do leader with strong communication and organisational skills.

The role combines frontline team management with the upkeep of characterful spaces across an 18th‑century inn updated by St Austell Family Group. Benefits include staff discounts on food and stays, training and progression opportunities, meals on shift, flexible working,

Qualifications

• Experience leading housekeeping teams in hospitality settings.
• Proven ability to maintain high cleanliness and presentation standards.
• Strong communication with guests and staff to ensure smooth operations.

Responsibilities

• Head up the housekeeping team and oversee daily operations.
• Ensure a warm, home-from-home guest experience across rooms and public areas.
• Maintain high standards of cleanliness, presentation and detail.
• Coordinate scheduling, training and performance of team members.

Skills

Leadership

Communication

Organisational skills

Team motivation

Job description

The Rock Point is a wonderfully scenic inn that lies on Lyme Regis harbour, overlooking the surrounding bay and Jurassic coastline.
You’ll be working in an 18th-century tavern that has been thoughtfully updated by St Austell Family Group to showcase character features that are stylishly adorned with mod cons. The Rock Point occupies a tranquil location at the heart of what many consider to be ‘The Pearl of Dorset’.

We’re looking for a Head Housekeeper to join our hard working but close-knit team. You’ll head up the housekeeping team, ensuring a fantastic home away from home experience for all our guests. You will be a hands‑on, can do, leader, combining your natural ability to communicate with your outstanding organisational skills.

What we offer …

• 30% off food and drink and 50% off overnight stays in our pubs
  
• £150 towards a stay in one of our pubs
  
• Discount scheme across hundreds of retailers
  
• Great training and opportunities to progress
  
• Meal provided for shifts over 6 hours (up to the value of £10)
  
• Family-friendly, flexible working
  
• Paid time off to volunteer
  

Our Team …

• Are passionate about creating a warm welcome for everyone
• Have the highest standards, ensuring no pillow is left unturned
• Are well organised, experienced, with a great eye for detail
• Can motivate and support colleagues to achieve their best

We’d love you to join our family!

Additional info:

St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.