Head Housekeeper

The Monogram Collective; Inverurie; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

35 days holiday

Training and development from day one

Employee events and celebrations

Inhouse company interactive employee沟通

Access to gym and pools

Healthy meals to enjoy while you're at

External Employee Assistance Programme

Life Assurance cover

Pension plan contributions

Job summary

Meldrum House Hotel in Inverurie is seeking a hands-on Head Housekeeper to lead the housekeeping team and ensure exceptional cleanliness, presentation and guest comfort throughout the hotel.

You will take ownership of daily operations, payroll, cost control and performance, maintaining luxury standards while supporting a positive work environment for colleagues and guests alike.

Qualifications

• Previous housekeeping leadership experience
• Excellent attention to detail
• Strong organisational and team management skills

Responsibilities

• Lead the Housekeeping team, overseeing bedrooms, suites and all designated public areas.
• Maintain high standards through regular room inspections, quality checks and cleaning schedules.
• Manage departmental rotas, payroll, staffing costs and productivity in line with budgets.
• Oversee purchasing, linen, guest amenities, cleaning supplies and stock control.
• Recruit, train, coach and develop colleagues, ensuring consistent performance and service standards.
• Coordinate with Reception to ensure rooms are ready and released on time.
• Work closely with Maintenance to report defects and follow up on repairs.
• Oversee deep cleaning programmes and cleaning arrangements for events.
• Handle guest concerns relating to cleanliness and ensure appropriate follow‑up.
• Maintain compliance with COSHH, health and safety procedures and hotel standards.

Job description

Why join Meldrum House Hotel?

Due to our ongoing popularity and commitment to excellence and innovation, we’re looking to increase our team with the addition of a Head Housekeeper. We welcome the opportunity to showcase the very best of Scottish food, drink, scenery, and warm hospitality to our guests.

Our unique features include our award-winning, locally sourced cuisine, our 800-year-old Cave Bar with an impressive collection of over 120 whiskies, contemporary luxury dining domes and an exceptional golf course, ranked among Scotland’s top 100.51 luxurious bedrooms and a number of diverse event spaces, including a ballroom with breathtaking views and the outdoor Titan Sky Bar dome, allows us to cater for various celebratory occasions by delivering excellence and a memorable experience.

You’ll meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

• 35 days holiday
• Training and development from day one
• Employee events and celebrations
• Inhouse company interactive employee communication APP
• Entry to our state-of-the-art gym and pools
• Healthy meals to enjoy while you're working.
• Access to an external Employee Assistance Programme
• Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
• Referral bonus when your friends or family join the team.
• Contributions to a pension plan.

Following your first successful 3 months, you’ll also receive ……

• Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
• Involvement in our employee recognition schemes
• Long service recognition
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
• 50% discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Spa treatments and product discounts
• Life Assurance cover

The role

We are looking for a hands‑on Head Housekeeper to lead our Housekeeping team and ensure exceptional standards of cleanliness, presentation and guest comfort throughout Meldrum House.

You will take ownership of the department’s daily operations, team performance, payroll, productivity and cost control, maintaining the standards expected of a luxury hotel.

Key Responsibilities

• Lead the Housekeeping team, overseeing bedrooms, suites and all designated public areas.
• Maintain high standards through regular room inspections, quality checks and cleaning schedules.
• Manage departmental rotas, payroll, staffing costs and productivity in line with agreed budgets.
• Oversee purchasing, linen, guest amenities, cleaning supplies and stock control.
• Recruit, train, coach and develop colleagues, ensuring consistent performance and service standards.
• Coordinate with Reception to ensure rooms are ready and released on time.
• Work closely with Maintenance to report defects and follow up on repairs.
• Oversee deep cleaning programmes and cleaning arrangements for weddings and events.
• Handle guest concerns relating to cleanliness and ensure appropriate follow‑up.
• Maintain compliance with COSHH, health and safety procedures and hotel standards.

About you

As Head Housekeeper, you will lead and inspire the housekeeping team to deliver exceptional standards of cleanliness and presentation throughout the hotel. Highly organised with a keen eye for detail, you will ensure every guest enjoys a welcoming and memorable stay. A hands‑on leader, you'll support your team, manage daily operations, respond to guest requests with professionalism, and help create a positive environment for both guests and colleagues.

We are looking for a Housekeeping Supervisor who:

• Previous housekeeping leadership experience
• Excellent attention to detail
• Strong organisational and team management skills
• A passion for delivering outstanding guest experiences
• A positive, proactive, and approachable attitude

We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career.So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. Meldrum House is part of the Apex Hotels Group, an innovative, thriving business and we want you to be part of our exciting journey.

Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.