Casual Food & Beverage Assistant

The Monogram Collective; Inverurie; On-site; GBP 18,000 - 23,000; Full time

Job summary

Meldrum House Hotel is seeking a Food & Beverage Assistant to deliver a high level of service to all our guests across the restaurant, dining domes, and private event spaces. With a smile and your warm welcome, you will assist guests, take orders, serve food and drink, and help with enquiries.

You’ll join the dedicated Food and Beverage team, gain knowledge of our menu and standards, demonstrate excellent customer service, multi-task a varied workload, and help create a welcoming environment

Qualifications

• Demonstrate delivery of excellent standards.
• Have a customer service attitude.
• Can multi-task and organise a variable workload.
• Hold a genuine desire to provide a warm welcome to our guests.

Responsibilities

• Receive guests, take orders, serve food and drink to guests and ensure correct payment is processed.
• Greet our guests with a friendly hello and warm welcome.
• Create great customer service and a welcoming environment to promote guest loyalty.

Skills

Customer service

Multitasking

Attention to detail

Job description

Why join Meldrum House Hotel?

Due to our ongoing popularity and commitment to excellence and innovation, we’re looking to increase our team with the addition of a Food & Beverage Assistant within our restaurant and trailblazing outdoor dining domes. We welcome the opportunity to showcase the very best of Scottish food, drink, scenery, and warm hospitality to our guests.

Our unique features include our award-winning, locally sourced cuisine, our 800-year-old Cave Bar with an impressive collection of over 120 whiskies, contemporary luxury dining domes and an exceptional golf course, ranked among Scotland’s top 100. 51 luxurious bedrooms and a number of diverse event spaces, including a ballroom with breathtaking views and the outdoor Titan Sky Bar dome, allows us to cater for various celebratory occasions by delivering excellence and a memorable experience.

The role:

As a Food & Beverage Assistant,you’ll be responsible for delivering a high level of service to all our guests. This is a vital role in the function of the hotel and ultimately the service provided to our guests enhances their stay. With a smile and your infectious personality, you will enjoy chatting to our guests, offering help and assistance to enquiries.

Joining the dedicated Food and Beverage department, you will:

• Be involved in a varied role, working across the restaurant, dining domes and smaller private event rooms.
• Receive guests, take orders, serve food and drink to guests and ensure correct payment is processed.
• Greet our guests when they arrive with a friendly hello and your warm welcome.
• Create great customer service and a friendly, welcoming environment to promote guest loyalty.
• Gain knowledge of our menu offerings and food and alcohol standards.

About you

As a Food & Beverage Assistant, we ask that you take pride in your work and have a willingness to learn. You’ll have a real passion for food and drink, and excellent attention to detail to provide amazing service. You’ll also:

• Demonstrate the delivery of excellent standards
• Have a customer service attitude
• Can multi-task and organise a variable workload
• Hold a genuine desire to provide a warm welcome to our guests

We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career.So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. Meldrum House is part of the Apex Hotels Group, an innovative, thriving business and we want you to be part of our exciting journey.

Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.