Head Housekeeper

The Willows; Hinckley; Sur place; GBP 19 000 - 20 000; Plein temps

Avantages offerts par ce poste

Uniform provided

Group life assurance

Wagestream

Meals during shifts

Employee assistance programme

Résumé du poste

The Willows Care Home in Hinckley, Leicestershire, seeks a Head Housekeeper to lead the housekeeping team and uphold high standards of cleanliness, hygiene and presentation across resident rooms, bathrooms, and communal areas. You will coordinate daily operations, monitor quality, manage supplies and support staff through training and leadership, with flexibility across seven days and a 32-hour contract.

£13.85–£14.20 per hour, enhanced DBS, uniform provided, and benefits include life cover,

Qualifications

• Previous experience in a housekeeping or supervisory role.
• Strong leadership and team management skills.
• Excellent organisation and attention to detail.
• Good understanding of cleaning standards, hygiene and infection control.
• Ability to manage workload, priorities and team performance.
• Good communication and interpersonal skills.

Responsabilités

• Lead and manage the housekeeping team to maintain hygiene and presentation in resident rooms, bathrooms and communal areas.
• Coordinate daily operations and ensure infection control and health and safety procedures are followed.
• Monitor quality, manage supplies and support training and development of staff.
• Collaborate with other departments to provide a well organised and responsive service.

Connaissances

Leadership

Team management

Organisation

Hygiene & infection control

Workload management

Communication

Description du poste

As Head Housekeeper, you will take overall responsibility for the cleanliness, presentation and organisation of the home, ensuring a safe, comfortable and welcoming environment is maintained at all times. This is a key leadership role where your standards and attention to detail will directly impact daily life and overall experience. You will lead and manage the housekeeping team, overseeing the cleaning of residents' rooms, bathrooms and all communal areas to ensure consistently high standards of hygiene and presentation. You will coordinate daily operations, ensuring tasks are completed efficiently and in line with infection control, health and safety and housekeeping procedures. Working closely with other departments, you will ensure a well organised and responsive service. You will monitor quality, manage supplies and support your team through training, guidance and leadership, creating a positive and high performing environment.

• Previous experience in a housekeeping or supervisory role
• Strong leadership and team management skills
• Excellent organisation and attention to detail
• Good understanding of cleaning standards, hygiene and infection control
• Ability to manage workload, priorities and team performance
• Good communication and interpersonal skills
  The Willows Care Home is a 31 bed care home located in the market town of Hinckley, Leicestershire. Providing residential and residential dementia care, the home offers a warm and welcoming environment where colleagues work together to provide high quality, person centred care. With a strong family atmosphere and a focus on supporting Residents to enjoy meaningful daily experiences, The Willows is a rewarding place to work and make a real difference to the lives of Residents every day., The Willows is part of Care Concern Group, a family-owned, market-leading care provider with a strong and growing presence across the UK. We are committed to delivering high-quality care and creating supportive, rewarding workplaces where our colleagues can grow, develop and thrive.
  £13.85- £14.20 per hour
• Contracted to 32 hours per week
• Flexibility across 7 days is essential for this role
• 5.6 weeks annual leave (based on a full time contract), Paid Enhanced DBS
• Uniform provided
• Group life assurance cover
• Wagestream - financial wellbeing support and flexible access to earned pay
• A nutritious meal during shifts of eight hours or more
• GP Online for you and your dependants under 16
• Access to more than 1,600 high-street and online discounts
• Free, confidential Employee Assistance Programme, available 24/7, 365 days a year
• Award-winning learning and development, with support to achieve recognised qualifications
• Clear opportunities for career development and progression
• Recognition initiatives and Long Service Awards
• 'Refer a Friend' scheme offering up to £1,000 per successful referral, depending on the role