Head Housekeeper

Amica Care Trust; Exmouth; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Cycle-to-work scheme

Eyecare vouchers for VDU roles

Employee Assistance Programme (EAP)

Early access wage scheme

Long service awards

Refer a friend £200

Job summary

Amica Care Trust in Exmouth is seeking a Head Housekeeper to lead the housekeeping team, ensuring a clean, safe, welcoming and homely environment for residents, visitors and colleagues.

The role includes rota planning, staff development, quality checks and close collaboration with the Home Manager to support regulatory compliance and resident experience.

Flexible shifts, including alternate weekends, and a permanent appointment with a competitive salary.

Qualifications

• Experience in housekeeping, domestic services or hospitality.
• Ability to lead and motivate a team.
• Understanding of hygiene, infection prevention, COSHH.

Responsibilities

• Lead, support and motivate the housekeeping team to deliver consistently high standards.
• Plan rotas, allocate duties and ensure effective cleaning and laundry cover across the home.
• Maintain excellent standards of cleanliness, hygiene and infection prevention in all areas.
• Oversee laundry and linen processes, ensuring safe, hygienic and well-organised practice.
• Carry out checks, audits and inspections, taking action where improvements are needed.
• Create a warm, welcoming and homely environment that respects residents' dignity, privacy and preferences.
• Ensure housekeeping practices meet health, safety, COSHH and governance requirements.
• Work closely with the Home Manager and wider team to support a positive resident and visitor experience.

Skills

Housekeeping

Team leadership

Infection control

Communication

Education

Relevant qualification

Job description

Head Housekeeper

Exmouth

37.5 hours per week - days, permanent - £13.73 per hour

Amica Care Trust offers a range of friendly, welcoming and professional support services, including occasional day care, to assisted living providing the independence many of our resident's desire, through to specialist dementia care for those in most need of our support.

We are now looking for a dedicated and experienced Head Housekeeper to lead our housekeeping team and help create a clean, safe, welcoming and homely environment for residents, visitors and colleagues.

The Role:

The role includes direct line management of the housekeeping team, responsibility for staff deployment, supervision, training, and quality assurance, and close collaboration with the Home Manager and wider leadership team to support regulatory compliance, resident experience, and operational effectiveness.

Various shifts available inclusive of the requirement to work alternate weekends.

Key Responsibilities:

• Lead, support and motivate the housekeeping team to deliver consistently high standards.
• Plan rotas, allocate duties and ensure effective cleaning and laundry cover across the home.
• Maintain excellent standards of cleanliness, hygiene and infection prevention in all areas.
• Oversee laundry and linen processes, ensuring safe, hygienic and well-organised practice.
• Carry out checks, audits and inspections, taking action where improvements are needed.
• Create a warm, welcoming and homely environment that respects residents' dignity, privacy and preferences.
• Ensure housekeeping practices meet health, safety, COSHH and governance requirements.
• Work closely with the Home Manager and wider team to support a positive resident and visitor experience.

About You:

You will bring experience in housekeeping, domestic services or hospitality, with the confidence to lead and motivate a team to deliver high standards. Organised, detail-focused and a clear communicator, you will understand the importance of hygiene, infection prevention, COSHH and safe working practices. A relevant qualification or equivalent experience would be welcomed, along with a positive, flexible approach and a commitment to creating a clean, comfortable and homely environment for our residents.

Why join Amica Care?

At Amica, you'll find a caring, inclusive culture where people genuinely matter. As a charity, we are values-led and focused on making a meaningful difference, while also being committed to playing our part in protecting the environment.

We offer:

• A supportive and friendly team environment
• Opportunities for professional growth and development
• Competitive salary and benefits package
• The satisfaction of knowing your work makes a real difference every day
• Cycle-to-work scheme.
• Eyecare vouchers for VDU roles
• Employee Assistance Programme (EAP) free, confidential support for you and your family (wellbeing, counselling, legal advice).
• Early access wage scheme for financial flexibility.
• Long service awards
• A refer a friend bonus of £200.
• A friendly, inclusive and supportive environment where your contribution truly matters.

Closing date: 1 November 2026

Please note: We reserve the right to close this vacancy before the advertised closing date and therefore encourage early applications.

Unfortunately, we are unable to offer sponsorship for this role.

Amica Care is a Disability Confident Employer.

Amica Care is committed to safeguarding and promoting the welfare of vulnerable adults. Successful applicants will be subject to safer recruitment processes, including a Disclosure and Barring Service (DBS) check.