Head Housekeeper

Amicacare; Exmouth; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Cycle-to-work scheme

Eyecare vouchers

Employee Assistance Programme (EAP)

Early access wage scheme

Long service awards

Refer a friend £200

Friendly, inclusive environment

Job summary

Amica Care Trust is seeking a dedicated Head Housekeeper to lead the housekeeping team and ensure a clean, safe, welcoming and homely environment for residents, visitors and colleagues. The role includes line management, staff deployment, supervision, training and quality assurance, with collaboration across the Home Manager and leadership team to support regulatory compliance and resident experience.

Various shifts are available, including alternating weekends.

Qualifications

• Experience in housekeeping, domestic services or hospitality.
• Ability to lead and motivate a team to high standards.
• Knowledge of hygiene, infection prevention, COSHH and safe working practices.

Responsibilities

• Lead and support housekeeping team to deliver high standards.
• Plan rotas and allocate duties for cleaning and laundry.
• Maintain cleanliness, hygiene and infection prevention across the home.
• Oversee laundry and linen processes.
• Conduct checks, audits and improvements.
• Create a warm, welcoming environment respecting residents’ dignity.

Skills

Team leadership

Hygiene & infection control

COSHH knowledge

Staff scheduling

Clear communication

Education

Relevant qualification or equivalent experience

Job description

Amica Care Trust offers a range of friendly, welcoming and professional support services, including occasional day care, to assisted living providing the independence many of our resident's desire, through to specialist dementia care for those in most need of our support.

We are now looking for a dedicated and experienced Head Housekeeper to lead our housekeeping team and help create a clean, safe, welcoming and homely environment for residents, visitors and colleagues.

The Role:

The role includes direct line management of the housekeeping team, responsibility for staff deployment, supervision, training, and quality assurance, and close collaboration with the Home Manager and wider leadership team to support regulatory compliance, resident experience, and operational effectiveness.

Various shifts available inclusive of the requirement to work alternate weekends.

Key Responsibilities:

• Lead, support and motivate the housekeeping team to deliver consistently high standards.
• Plan rotas, allocate duties and ensure effective cleaning and laundry cover across the home.
• Maintain excellent standards of cleanliness, hygiene and infection prevention in all areas.
• Oversee laundry and linen processes, ensuring safe, hygienic and well-organised practice.
• Carry out checks, audits and inspections, taking action where improvements are needed.
• Create a warm, welcoming and homely environment that respects residents' dignity, privacy and preferences.
• Ensure housekeeping practices meet health, safety, COSHH and governance requirements.
• Work closely with the Home Manager and wider team to support a positive resident and visitor experience.

About You:

You will bring experience in housekeeping, domestic services or hospitality, with the confidence to lead and motivate a team to deliver high standards. Organised, detail-focused and a clear communicator, you will understand the importance of hygiene, infection prevention, COSHH and safe working practices. A relevant qualification or equivalent experience would be welcomed, along with a positive, flexible approach and a commitment to creating a clean, comfortable and homely environment for our residents.

Why join Amica Care?

At Amica, you'll find a caring, inclusive culture where people genuinely matter. As a charity, we are values-led and focused on making a meaningful difference, while also being committed to playing our part in protecting the environment. We offer:

• A supportive and friendly team environment
• Opportunities for professional growth and development
• Competitive salary and benefits package
• The satisfaction of knowing your work makes a real difference every day
• Cycle-to-work scheme.
• Eyecare vouchers for VDU roles
• Employee Assistance Programme (EAP) free, confidential support for you and your family (wellbeing, counselling, legal advice).
• Early access wage scheme for financial flexibility.
• Long service awards
• A refer a friend bonus of £200.
• A friendly, inclusive and supportive environment where your contribution truly matters.

Closing date: 1 November 2026

Please note: We reserve the right to close this vacancy before the advertised closing date and therefore encourage early applications.

Unfortunately, we are unable to offer sponsorship for this role.

No agencies please. We will be in touch if we require your support.

Amica Care is a Disability Confident Employer.

Amica Care is committed to safeguarding and promoting the welfare of vulnerable adults. Successful applicants will be subject to safer recruitment processes, including a Disclosure and Barring Service (DBS) check.