Head Host & Guest Experience Leader

Paris Society International; Greater London; Presencial; GBP 26.000 - 36.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive salary including TRONC

28 days holiday (incl. bank holidays)

Pension and life insurance

Medicash wellbeing plan

Free shift meals

Resumo da vaga

Paris Society International is seeking a Head Host for Ennismore Restaurants Limited’s venues in London. You will lead front-of-house hosts, drive guest recognition, and ensure seamless seating and CRM management across the day/week.

You will partner with GMs and chefs to maintain top-tier service, empower your team, and uphold the brand’s hospitality standards in a lively, multi-venue setting.

Qualificações

• A shining hospitality mindset focused on guest experience.
• 2+ years in a hospitality Host/Front of House/Maître’D or similar leadership role.
• Experience using CRM bookings systems and table management.

Responsabilidades

• Lead the host team by example, ensuring guests feel recognised and cared for.
• Maintain CRM data up-to-date and manage bookings for day-to-week planning.
• Collaborate with Restaurant GM and Head Chefs to deliver exceptional experiences.

Conhecimentos

Guest experience

Team leadership

CRM experience

Attention to detail

Flexible attitude

Ferramentas

CRM systems

Descrição da vaga

Paris Society International is seeking a Head Host for Ennismore Restaurants Limited’s venues in London. You will lead front-of-house hosts, drive guest recognition, and ensure seamless seating and CRM management across the day/week.

You will partner with GMs and chefs to maintain top-tier service, empower your team, and uphold the brand’s hospitality standards in a lively, multi-venue setting.