HCC Surveillance Pathway Navigator

University Hospitals Coventry and Warwickshire; Coventry; On-site; GBP 26,000 - 35,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking a Pathway Navigator to support the Liver Health Checks Operational Delivery Network and regional Hepatocellular Cancer Surveillance. The role involves coordinating clinic scheduling, maintaining patient tracking, and liaising with hepatology and radiology to ensure timely surveillance for patients with cirrhosis.

The post holder will provide administrative support to the clinical teams, maintain patient records, and perform

Qualifications

• Experience coordinating multi-disciplinary appointments in a clinical setting.
• Ability to manage patient data securely and adhere to data protection.
• Strong telephone and face-to-face communication skills.
• Awareness of clinical pathways and national guidelines (e.g., NICE).
• Proactive in contacting patients to support engagement with surveillance.

Responsibilities

• Coordinate Liver Health Checks clinic scheduling across the ODN.
• Maintain a patient tracking list for ongoing HCC surveillance.
• Coordinate referrals between community teams, hepatology, and radiology.
• Provide administrative support to clinical teams and maintain records.
• Identify next steps in patients’ surveillance timelines and notify relevant teams.
• Make preplanned outbound calls to remind patients of upcoming scans and tests.

Skills

Scheduling

Patient communication

Administrative coordination

NHS pathways knowledge

Tools

MS Office

Patient tracking system

Job description

This is a role to support the delivery of the West Midlands Liver Health Checks Operational Delivery Network and the regional Hepatocellular Cancer Surveillance. Hepatocellular carcinoma (HCC) is the most common type of primary liver cancer and presents in patients with cirrhosis. The pilot aims to screen for liver disease in at risk populations and for those individuals with cirrhosis engage and retain them in hospital-based liver cancer surveillance pathways (6 monthly USS / bloods and clinical review). The aim is to contribute to the national strategy around early cancer diagnosis. With direction, guidance and supervision of the team and Consultants, the post holder will coordinate the care and monitor surveillance pathways for patients with cirrhosis. The post holder will also have a specific focus to provide direct support for patients to maintain engagement in surveillance pathways ensuring they receive surveillance scans on schedule. The Pathway Navigator will work as part of a multi professional team. Key deliverables include work to facilitate a smooth patient journey ensuring that co-ordinated and streamlined administrative processes revolve around patients identified as eligible for cancer surveillance following a screening fibro scan in Liver Health Checks clinics across the network.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

• 1. Support scheduling of Liver Health Checks clinics across the Operational Delivery Network (ODN)
• 2. Maintain a Patient tracking list for standard of care (non-pilot) patients already engaged with HCC surveillance.
• 3. Co-ordinate patient referrals from the community Liver Health Checks CNS (when active) to the Hepatology service and radiology department at the Trust in line with timings and requirements as set out in the pilot Surveillance pathway.
• 4. Co-ordinate and provide administrative support to the clinical teams
• 5. Maintain and populate the Patient Tracking list
• 6. Identify next steps in the patients' surveillance pathway in line with target surveillance dates.
• 7. Develop an understanding of the milestones (eligability, call and recall set-up and 6 mothly USS and AFP monitoring, result stratification, diagnostic conirmation) within the Liver Cancer surveillance pathway and relevant national guidance (e.g., NICE)
• 8. Provide basic telephone advice regarding appointments
• 9. Make preplanned outbound telephone calls to patients to remind patients of upcoming surveillance scans / laboratory diagnostics
• 10. This role may include printing out or emailing patient information assisting people accessing relevant web-based information or signposting to support services.
• 11. Monitor patients on surveillance pathways and proactively find resolutions to improve adherence to target surveillance dates.
• 12. To promote engagement and to reengage patients with surveillance following a DNA

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - Pathway To Excellence - University Hospitals Coventry & Warwickshire.

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create anenvironment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.