Go back Nottingham City General Practice Alliance
HCA
The closing date is 24 September 2026
The Healthcare Assistant (HCA) supports the nursing and clinical team to deliver safe, effective, and patient-centred care in general practice. The role focuses on routine clinical tasks, health checks, and prevention, helping patients to understand and manage their health. The HCA works as part of a multidisciplinary team alongside Practice Nurses, Advanced Practitioners, and GPs.
Main duties of the job
- Supporting Patient Care
- Health Checks and Prevention
- Patient Education and Experience
- Working as Part of a Team
- Clinical Safety and Administration
About us
Formed in 2016, NCGPA is a vibrant GP federation supporting over 30 practices across Nottingham, serving more than 400,000 patients.
We champion collaboration, resilience, and innovation in general practice, sharing expertise and resources to help our teams thrive. From our city-centre hub, we run practices, support PCN teams, and deliver city-wide services.
Our mission is rooted in person-centred care, tackling health inequalities, and nurturing a sustainable workforce. With a caring ethos and ambitious vision, we're proud to support Nottingham's diverse communities and create a brighter future for primary care.
Find out further information by visiting our website https://www.ncgpa.org.uk/who-are-we/
Job responsibilities
- Carry out a range of clinical tasks, including:
- Blood pressure monitoring
- Height, weight, and BMI measurements
- Venepuncture (if trained)
- Urinalysis
- Prepare patients for consultations and clinics
- Support basic wound care and dressings
- Carry out NHS Health Checks (if trained)
- Support screening and recall programmes
- Communicate clearly with patients
- Support patients to understand simple health information
- Promote dignity, respect, and a positive patient experience
- Provide simple health advice, such as:
- Healthy lifestyle choices
- Smoking cessation support (within scope)
- Work closely with:
- Lead Nurse
- Practice Nurses
- GPs
- Other members of the health care team
- Support the smooth running of clinics
- Escalate concerns to a clinician when needed
- Follow infection prevention and control procedures
- Support stock control and equipment checks
- Work within agreed protocols and scope of practice
The HCA role includes opportunities to:
- Build clinical skills (e.g. phlebotomy, ECGs)
- Develop knowledge in long-term conditions health checks
- Progress into roles such as:
- Senior Healthcare Assistant
This role suits someone who:
- Enjoys working with patients
- Is organised and reliable
- Wants to develop clinical skills in a general practice setting
- Values teamwork and compassionate care
Person Specification
Qaulifications and Training and Knowledge
- Good standard of general education (for example GCSEs or equivalent, including English)
- Willingness to complete relevant training for the role
- Basic understanding of: Patient care and wellbeing Confidentiality and data protection Infection prevention and control
- Care Certificate (or willingness to complete)
- NVQ Level 2 or 3 in Health and Social Care (or equivalent)
- Training in phlebotomy, NHS Health Checks, or ECGs
- Awareness of general practice and long-term conditions
Experience and Clinical Skills
- Experience working with people in a care, health, or support role
- Experience working as part of a team
- Experience providing patient or customer-focused care
- Ability to carry out basic clinical tasks (or willingness to train), including: Blood pressure Height, weight, and BMI Urinalysis
- Ability to communicate clearly
- Maintain accurate records and use basic IT systems
- Experience working in general practice or primary care
- Experience carrying out clinical observations (e.g. blood pressure, BMI)
- Experience supporting health promotion or screening programmes
- Experience in long term condition reviews
Personal Attributes and Working Approach
- Compassionate and patient-focused
- Friendly and approachable
- Willing to learn and develop
- Maintains professionalism and confidentiality
- Positive approach to service improvement
- Interest in developing clinical skills and progressing in primary care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Nottingham City General Practice Alliance