Haute Couture Sales Assistant

ELIE SAAB; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A renowned luxury fashion home in Greater London is seeking a Haute Couture Sales Assistant to assist in managing client requests and deliveries. The ideal candidate will have a Bachelor's degree in Fashion Management and over 2 years of experience in luxury fashion. Responsibilities include coordinating client appointments, maintaining the salon, and ensuring excellent service during fashion events. This role demands strong organizational skills and proficiency in IT tools, contributing to a luxury client experience.

Qualifications

• 2+ years of experience in luxury fashion, Haute Couture, or high-end client relations.
• Strong organizational skills to manage appointments and client follow-ups.
• Proficiency in relevant IT tools and understanding of HC production processes.

Responsibilities

• Assist the HC Sales Director in managing client requests and product deliveries.
• Coordinate client appointments and maintain the Haute Couture salon.
• Follow up on orders and coordinate with client servicing on production.

Skills

Client relationship management

Coordination and organization

Proficiency in IT tools

Knowledge of fabrics and materials

Education

Bachelor’s degree in Fashion Management or related field

Tools

Microsoft Office

Fashion GPS

Job description

The Haute Couture Sales Assistant is responsible for assisting the Haute Couture Sales Director with managing clients’ requests and following up on products’ delivery.

Main Duties and Responsibilities:

• Coordinate with HC Sales Director on daily basis to consolidate client appointments.
• Assist the HC Sales Director during the appointments.
• Help and support any Haute Couture Sales Agent when needed, especially when they are assisting clients in the boutique.
• Consolidate and follow up with the HC Sales Director to track progress for each purchase.
• Report all exceptional requests and or changes that may occur to the HC order.
• Follow up on the order status of all HC clients.
• Coordinate with the Haute Couture Client Servicing department for sketches and embroidery.
• Maintaining the Haute Couture salon and display in accordance with the in-house standards
• Coordinating the rotation of samples
• Samples inventorying
• Coordinate and participate in events, promotional launches, client meet-and-greets, and other networking opportunities.
• Organize client attendance at fashion shows, presentations, and exclusive brand events.
• Take, organize, and consolidate client appointments in an efficient manner.
• Process with client’s orders following our policy & procedure.
• Travel to clients for fittings, delivery, etc, if needed.
• Follow-up with the Haute Couture Client Servicing department on the production process.
• Follow-up on delivery according to specifications.

Administrative Duties

• Coordinate the preparation of invoicing with the HC Sales Director.
• Provide daily reports detailing client appointments, nationalities, meeting outcomes, and order updates.

Perform other job-related duties.

Qualifications:

• Bachelor’s degree in Fashion Management, Business, Luxury Marketing, or a related field.
• 2+ years of experience in luxury fashion, Haute Couture, or high-end client relations
• Proficiency in IT tools: Microsoft Office (Excel, Outlook, Word and Power Point); Fashion GPS.
• Knowledge of fabrics, materials, embroidery, and HC production processes.