Sales Assistant

Elite Associates; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

Elite Associates seeks a Sales Associate for a niche luxury fashion house launching a new concession within a leading department store in London. You will deliver highly personalised styling with strong RTW knowledge and build a dedicated client book to drive repeat business and new client acquisition.

You will use CRM and clienteling to foster long-term relationships, generate sales, and network with external stylists and personal shoppers.

Qualifications

• 2–3+ years luxury fashion retail experience, ideally in a department store.
• Proven sales track record with clienteling experience.
• Established client book and external network.

Responsibilities

• Deliver highly personalised styling and client experiences with RTW knowledge.
• Develop and manage your own client book to drive repeat business and new client acquisition.
• Proactively use CRM and clienteling to build long-term relationships and generate sales.
• Build connections with external stylists, personal shoppers and relevant networks to attract new clients.
• Work within a KPI-driven environment and consistently meet commercial targets.
• Bring fresh ideas and initiatives to grow the client base and drive the business forward.
• Take a proactive, entrepreneurial, solution-driven approach to opportunities and challenges.

Skills

Luxury fashion experience

Sales track record

Clienteling

CRM usage

RTW knowledge

Networking

KPI driven

Entrepreneurial mindset

Tools

CRM tools

Job description

We are seeking an exceptional Sales Associate for a unique opportunity with a highly distinctive, niche luxury fashion house launching a new concession within a leading department store.

This is an opportunity for a commercially driven stylist who combines strong luxury fashion experience with excellent styling skills, RTW knowledge and a genuine passion for building meaningful client relationships.

The Role

You will be responsible for:

• Delivering highly personalised styling and client experiences, with strong RTW and product knowledge.
• Developing and managing your own client book, driving repeat business and new client acquisition.
• Proactively using CRM and clienteling to build long-term relationships and generate sales.
• Building connections with external stylists, personal shoppers and relevant networks to bring new clients into the business.
• Working confidently within a KPIdriven environment, consistently delivering against commercial targets.
• Bringing fresh ideas and initiatives to grow the client base and drive the business forward.
• Taking a proactive, entrepreneurial and solution-driven approach to opportunities and challenges.

About You

Ideally, you will have:

• 2-3+ years' luxury fashion retail experience, preferably within a department store.
• A proven track record in sales, clienteling and CRM.
• An established client book and external network.
• Excellent RTW knowledge and a natural eye for styling.
• A warm, confident and high-energy personality with the ability to build relationships effortlessly.
• A proactive mindset, commercial awareness and a genuine desire to share ideas and create new opportunities.
• The ability to thrive in a more considered, slower-paced luxury environment, where quality of client interaction matters.

What We Offer

You will receive in-depth training designed to build your expertise in the house, its products, heritage, and distinctive luxury selling ceremony.

You will also have the opportunity to develop your career within a unique luxury retail environment, working alongside passionate professionals and building highly valuable expertise in styling, clienteling, and relationship-led selling.

If you are a Sales Associate who wants to work within a more exclusive, niche luxury environment and have the autonomy to build your own business and clientele, we would love to hear from you.