Haulage Helpdesk Coordinator

TN United Kingdom; Colchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ein dynamisches Unternehmen sucht einen engagierten Haulage Helpdesk Coordinator, der Teil eines leistungsstarken Teams wird. Diese Rolle umfasst die tägliche Kommunikation mit Spediteuren, das Management von Anfragen und die Bearbeitung von Tickets. Wenn Sie über ausgezeichnete Kommunikations- und Organisationsfähigkeiten verfügen und in einem schnelllebigen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie. Sie werden an bedeutenden Projekten teilnehmen und Zugang zu Karriereentwicklung sowie Schulungsmöglichkeiten haben. Bewerben Sie sich jetzt und gestalten Sie die Zukunft mit uns!

Benefits

Karriereentwicklung

Flexibles Arbeitsumfeld

Schulung und Mentoring

Qualifications

• Starker Hintergrund im Kundenservice, vorzugsweise im Logistikbereich.
• Erfahrung in einer administrativen Umgebung ist erforderlich.

Responsibilities

• Tägliche Aufgaben wie die Kommunikation mit Spediteuren und das Verarbeiten von Tickets.
• Bereitstellung exzellenten Kundenservices und Kommunikation mit verschiedenen Stakeholdern.

Skills

Kundenservice

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Problemlösungsfähigkeiten

Aufmerksamkeit für Details

Education

Erfahrung in einer administrativen Umgebung

Tools

SAP

MS Office

Fourtex (Apollo)

Job description

Social network you want to login/join with:

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Client:

Tarmac

Location:

Colchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

fa6a75441d05

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

At Tarmac,

‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.

Are you an Haulage Helpdesk Coordinator looking for your next role? Then we may have the perfect role for you based at our offices in Colchester, Essex.

As our Haulage Helpdesk Coordinator, you will be working as part of the National Logistics Team. The site is easily accessible from Braintree, Chelmsford, Wickford, Basildon, Rayleigh, Southend on Sea, Heybridge, Clacton-on-Sea, Harwich, Ipswich, and the surrounding areas.

Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds.

Main responsibilities:

• Reporting into the National Haulage Service Desk Manager, the successful Haulage Helpdesk Coordinator will carry out daily tasks including liaising with Hauliers, managing mileage queries, inputting haulage rates, and processing tickets and payments within our systems.
• Liaising regularly with Hauliers over the phone and engaging with internal teams such as Business Administration, Planners, and others.
• Providing excellent customer service and maintaining strong communication with stakeholders of various seniority levels.

The Ideal Candidate

The ideal candidate will have a strong customer service background, preferably within a logistics environment, and demonstrate:

• Excellent communication and organizational skills
• Proven experience in an administrative environment
• Ability to work in a fast-paced environment
• Strong initiative and problem-solving skills
• Good attention to detail
• Team player attitude and confidence to liaise with various teams and stakeholders
• Flexibility in using IT systems including SAP, MS Office, and internal systems like Fourtex (Apollo)

Why Join Us?

• Be part of a dynamic, high-performing team
• Participate in nationally significant projects
• Access career development, training, and mentoring opportunities
• Enjoy a flexible and supportive working environment

Ready to shape land for the future with a company that values your voice? Apply now and let’s build something incredible together.

Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment and actively encourage applications from all sectors of the community.

Please click on the apply button to complete your application. Note that applications may be reviewed before the closing date, so apply promptly to avoid disappointment.

#tarmac #tarmaccareers #helpdesk #coordinator #logistics #customerservice #LI-TR

Tarmac Trading Limited

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