Hard FM Services Manager – Accommodation Leader

Center Parcs; Penrith; On-site; GBP 65,000 - 75,000; Full time

Benefits offered by this job

Free day passes

Discounts on breaks and in our shops

Bonus scheme

Supportive team

Career development and training

Job summary

Center Parcs Whinfell Forest is seeking an FM Hard Services Manager to lead a maintenance team and ensure accommodation meets the highest standards for guests. You’ll drive reliability, safety, and proactive improvements across a varied property portfolio while fostering a culture of collaboration and wellbeing.

You will manage service contracts in hard FM, use CAFM systems, and build strong relationships with stakeholders.

Qualifications

• Proven ability to manage technical and administrative teams.
• Skilled in managing dynamic workloads with effective task prioritisation.
• Experienced in managing service contracts within hard FM environments.
• Holds a formal Facilities Management qualification or HNC in Construction or Engineering.
• Use of Computer Aided Facilities Management (CAFM) systems.
• Experience in safety standards and risk management.

Responsibilities

• Lead a team to deliver efficient maintenance across a varied property portfolio.
• Ensure all accommodation is presented to high standards and meets guest expectations.
• Build strong relationships with stakeholders through effective communication.
• Encourage cross-department collaboration to enhance service delivery.
• Promote team wellbeing and motivation through performance management strategies.

Skills

Team leadership

Facilities management

CAFM systems

Risk management

Contract management

Safety standards

Education

Facilities Management qualification

HNC in Construction or Engineering

Tools

CAFM software

MS Office

Job description

Center Parcs Whinfell Forest is seeking an FM Hard Services Manager to lead a maintenance team and ensure accommodation meets the highest standards for guests. You’ll drive reliability, safety, and proactive improvements across a varied property portfolio while fostering a culture of collaboration and wellbeing.

You will manage service contracts in hard FM, use CAFM systems, and build strong relationships with stakeholders.