FM Hard Services Manager - Accommodation

Center Parcs UK & Ireland; Penrith; On-site; GBP 65,000 - 75,000; Full time

Benefits offered by this job

Free day passes

Spa access

Break discounts

Shops & restaurants discounts

Bonus & rewards

Supportive team

Career development

In-role training

Job summary

Center Parcs UK & Ireland is seeking a Facilities Manager at Whinfell Forest to lead maintenance across a varied property portfolio and ensure all accommodation meets guest expectations.

The role requires CAFM system experience, relevant FM qualifications, and a strong focus on safety and risk management. You will build stakeholder relationships, promote collaboration, and drive team wellbeing in a dynamic environment.

Qualifications

• Proven ability to manage technical and administrative teams.
• Experience managing service contracts within hard FM environments.
• Holds a formal Facilities Management qualification or HNC in Construction or Engineering.
• Experience using CAFM systems.
• Knowledge of safety standards and risk management.

Responsibilities

• Lead a team to deliver efficient maintenance across a varied property portfolio.
• Ensure all accommodation is presented to high standards and meets guest expectations.
• Build strong relationships with stakeholders through effective communication.
• Encourage cross-department collaboration to enhance service delivery.
• Promote team wellbeing and motivation through performance management strategies.

Skills

Proven leadership

Team management

FM operations

CAFM systems

Safety & risk

Education

Facilities Management qualification

HNC in Construction or Engineering

Tools

CAFM systems

Job description

Whinfell Forest | Circa £65,000 to £75,000 per annum dependant on experience plus 18% bonus scheme

Keep guests happy from behind the scenes

What You'll Be Doing

• Lead a team to deliver efficient maintenance across a varied property portfolio
• Ensure all accommodation is presented to high standards and meets guest expectations
• Build strong relationships with stakeholders through effective communication
• Encourage cross-department collaboration to enhance service delivery
• Promote team wellbeing and motivation through performance management strategies

What's In It For You

• Free day passes and access to leisure facilities (including the spa)
• Discounts on breaks and in our shops and restaurants
• Bonus scheme and recognition rewards
• A supportive, friendly team
• Career development and in-role training

Your working hours

• Full-time contract, 150 contracted hours per 4-week period
• Shifts typically fall between 8:00am and 6:00pm
• This role includes early mornings and evenings
• Take part in the out of hours Duty Management rota

About You

• Proven ability to manage technical and administrative teams
• Skilled in managing dynamic workloads with effective task prioritisation
• Experienced in managing service contracts within hard FM environments
• Holds a formal Facilities Management qualification or HNC in Construction or Engineering
• Use of Computer Aided Facilities Management (CAFM) systems
• Experience in safety standards and risk management

Our values

Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out our values: We care, we're brave, we're determined and we're naturally us.

Closing date:

25th September 2026 #INPLOIv2

At Center Parcs, everyone's welcome.

We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect.We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging.We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.