Hands-On Operations Coordinator – Office Based (Bracknell)

Huntress - Bracknell; London Borough of Southwark; On-site; GBP 30,000 - 36,000; Full time

Job summary

Huntress is seeking an Operations Coordinator for a Bracknell-based role. This hands-on position covers the full order process from receipt to dispatch, including processing orders, coordinating deliveries and handling supplier queries.

You will support purchasing, customer enquiries, returns and service bookings, with stock information and shipping documents requiring accuracy. The role is office-based, Monday to Friday, 9-5:30.

Qualifications

• Experience in office administration, operations or similar roles.
• Excellent attention to detail and accuracy.
• Good organisational skills and ability to manage varied workload.
• Confident communication with customers, suppliers and colleagues.
• Able to prioritise tasks and see things through to completion.
• A practical, hands-on approach and willingness to get involved.
• Comfortable with picking, packing and preparing items for dispatch.
• Good Microsoft Office skills, particularly Excel.
• Experience using an ERP system would be an advantage.

Responsibilities

• Processing sales orders, quotations, raising invoices and completing shipping paperwork accurately.
• Managing customer enquiries, claims and returns.
• Liaising with suppliers, placing orders and keeping track of deliveries, invoices and returns.
• Supporting the Service Manager with service bookings, customer updates, invoicing and contract renewals.
• Coordinating incoming and outgoing deliveries, stock and spare parts orders.
• Picking and packing consumables and spare parts ready for dispatch, including some manual handling.
• Keeping records and internal systems accurate and up to date.
• Welcoming visitors and helping with exhibitions and company events.
• Providing general administrative support across the business and helping colleagues where needed.

Skills

Office administration

Attention to detail

Organisational skills

Communication skills

Task prioritisation

Hands-on approach

Picking & packing

MS Excel

ERP experience

Tools

ERP system

Job description

Huntress is seeking an Operations Coordinator for a Bracknell-based role. This hands-on position covers the full order process from receipt to dispatch, including processing orders, coordinating deliveries and handling supplier queries.

You will support purchasing, customer enquiries, returns and service bookings, with stock information and shipping documents requiring accuracy. The role is office-based, Monday to Friday, 9-5:30.