Hall Porter

Lime Wood Group Ltd.; United Kingdom; Remote; GBP 18,000 - 30,000; Full time

Benefits offered by this job

Meals on duty

Discount on food & treatments

Take home goods

Perkbox

Learning & development opportunities

Job summary

Lime Wood Hotel in Lyndhurst is seeking a Hall Porter to join our front of house team. You will be the first and last face guests see, greeting them warmly and providing a concierge service to enhance their stay.

Full driving license is essential; experience in a similar role is preferred, but full training will be provided. Join a boutique luxury hotel renowned for its care of guests and team development.

Qualifications

• Experience in a similar, customer focused role is preferred but not essential as full training will be provided.

Responsibilities

• Meet and greet guests into the hotel, offering a concierge service in a warm and friendly manner.
• Offer to carry guest luggage to their rooms.
• Facilitate the parking of our guest’s cars.
• Go the extra mile to meet guests’ requests and accommodate their needs.
• Reporting to the Reception Manager for any other front of house responsibilities.

Skills

Guest service

Concierge

Communication

Job description

We are currently looking for a customer focused Hall Porter to join our front of house team at the award winning, Lime Wood Hotel. Lime Wood, is a boutique country house, set in the heart of the New Forest National Park. It is laid-back 5* luxury at its best, with Chefs Angela Hartnett and Luke Holder at the helm of the kitchen and a wellness spa within the grounds.

Why join us?

We give our teams a great place to work that is fun, professional, and just little bit different.

At the heart of what we do and why we do it is our consideration for your work life balance. Compassion, consideration, and patience is the motto. Standards are clear, ambition is high. We understand our team and support them to achieve their goals.

Perks & Benefits:

• Meals on duty – We are an ethical business committed to the best staff food in the industry.
• 35% discount on food, beverages & treatments at Lime Wood.
• Take home goods – cost price.
• Perkbox – employee discount scheme with access to more than a hundred daily rewards ranging from free food in major UK restaurants, to movie tickets and high street clothing brands.
• Range of learning & development opportunities

Plus, much more…

To view our full range of perks, visit our ‘Why join us’ section on our career’s webpage: jobs.limewoodhotel.co.uk/whyjoinus

Pay

Up to £29,500 including TRONC.

About the role:

As Hall Porter you will be the first and last face our restaurant and hotel guests see, working collaboratively with our reception team ensuring that our guests are provided with a warm welcome, attention to detailed service and fond memories to go home with.

Responsibilities include but not limited to:

• Meet and greet our guests into the hotel, offering a concierge service in a warm and friendly manner.
• Offer to carry guest luggage to their rooms.
• Facilitate the parking of our guest’s cars.
• Going the extra mile to meet guests’ requests and accommodate their needs.
• Reporting to the Reception Manager for any other front of house responsibilities.

Experience in a similar, customer focused role is preferred but not essential as full training will be provided.

Full Driving License is Essential.

We are a founder member of the Hoteliers Charter aimed at raising the profile of hospitality, advocating working in hotels as a great career choice, for more information visit hotelierscharter.org.uk