Gynaecology Waiting List & Pathway Co-ordinator

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Flexible working hours

On-site nursery

Free Park & Ride service

Excellent pension scheme

Annual leave entitlement

Confidential counselling support

Salary sacrifice schemes

Staff cafe discounts

Career development support

Job summary

Norfolk and Norwich University Hospitals NHS Foundation Trust is seeking a highly organised Bank Waiting List Coordinator / 18 Week Pathway Co-ordinator for Gynaecology. The role centres on managing waiting lists, coordinating diagnostic/therapeutic procedures and validating patient pathways, while providing high-quality admin support.

You will liaise with consultants and clinical teams, maintain patient records, and ensure timely booking and documentation in Trust IT systems.

Qualifications

• Experience in NHS administration or hospital settings preferred.
• Excellent organisational and communication skills with high attention to detail.
• Ability to work in a fast-paced healthcare environment and in a team.

Responsibilities

• Manage waiting lists and ensure targets/policies compliance; send docs to patients and update IT systems.
• Record information in line with Trust guidelines and Information Governance.
• Implement booked admission protocols for Gynaecology and set booking dates; initiate cancellations.
• Oversee daily operating lists to meet consultants' demands.
• Compile departmental theatre lists and assign patient confirmation times.
• Keep patient documentation up-to-date and accessible.
• Schedule outpatient, consenting and pre-assessment appointments for GA/LA cases per dates.
• Maintain patient details in the management system for theatre lists and audits.
• Handle queries and telephone enquiries professionally.
• Attend weekly MDT Oncology Meetings.
• Ensure theatre lists align with the trust’s 6-4-2 Policy.
• Book patients in order of weeks wait, prioritising clinical urgencies.
• Participate in weekly management meetings about backlog patients.

Skills

Organisational skills

Communication skills

Teamwork

IT systems

Job description

Norfolk and Norwich University Hospitals NHS Foundation Trust is seeking a highly organised Bank Waiting List Coordinator / 18 Week Pathway Co-ordinator for Gynaecology. The role centres on managing waiting lists, coordinating diagnostic/therapeutic procedures and validating patient pathways, while providing high-quality admin support.

You will liaise with consultants and clinical teams, maintain patient records, and ensure timely booking and documentation in Trust IT systems.