Gynaecology Admin & Patient Services | NHS, Flexible Hours

IMPERIAL COLLEGE HEALTHCARE NHS TRUST; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Career development

Flexible working

Wellbeing programs

Cycle to Work

Job summary

Imperial College Healthcare NHS Trust is seeking a Gynaecology Administrator to provide welcoming administrative support across the service in a busy NHS setting. The role includes managing referrals, booking appointments, handling DNAs, and supporting clinic capacity while maintaining confidential information and trustworthy records.

The successful candidate will work with experienced teams, have access to training, and may be required to work evenings or weekends.

Qualifications

• Provide comprehensive administrative support across the service.
• Deliver excellent customer service to patients and colleagues.
• Handle data quality checks and accurate data entry.
• Provide reception cover and general admin tasks.

Responsibilities

• Provide comprehensive and efficient administrative support across the service on a rotational basis, ensuring coverage of diverse tasks.
• Deliver excellent customer service to patients and colleagues via face-to-face, telephone, and email interactions.
• Process and book outpatient appointments in line with the Trust Elective Access Policy, ensuring timely and accurate data entry on PAS and other systems.
• Provide reception cover on weekdays/weekends as required.
• Complete daily data quality checks promptly.
• Support with audio typing of letters, notes, and patient communications within agreed timescales.

Skills

Customer service

Data entry

Audio typing

Reception duties

Tools

PAS

Trust systems

Job description

Imperial College Healthcare NHS Trust is seeking a Gynaecology Administrator to provide welcoming administrative support across the service in a busy NHS setting. The role includes managing referrals, booking appointments, handling DNAs, and supporting clinic capacity while maintaining confidential information and trustworthy records.

The successful candidate will work with experienced teams, have access to training, and may be required to work evenings or weekends.