Gyms Duty Manager - Full Time

JDGYMS; Milton Keynes; On-site; GBP 25,000 - 34,000; Full time

Job summary

JD Gyms in Milton Keynes is seeking a gym manager to oversee daily operations, keep the site open as required, and lead a strong team to maintain the high standard of the facilities and member experience.

The role requires early mornings, weekends, and a track record in sales, customer service, and leadership within a leisure setting. The successful candidate will drive membership growth while upholding Health and Safety policies.

Qualifications

• Experience in a management role within a leisure-related industry.
• Strong customer service passion and inspirational leadership.
• Qualified to Level 2 Gym Instructor or higher.
• Experience driving sales and coordinating local marketing while leading a team.
• Experience as Assistant Manager or Fitness Manager in a gym setting preferred.

Responsibilities

• Oversee daily operations of the gym, including opening and closing.
• Work early mornings, late weekdays and weekends.
• Ensure compliance with Health and Safety policies and company procedures.
• Maintain JD Gyms Brand Standards.
• Conduct safety checks and log defects.
• Aim to achieve sales and membership targets and maximise secondary spend.
• Ensure high cleanliness standards and manage cleaners.
• Ensure uniform standards across team.
• Deliver outstanding member service and foster a positive team environment.
• Undertake additional duties as required and be JD Gyms ambassador.

Skills

Leisure industry experience

Customer service

Leadership

Level 2 Gym Instructor

Sales & marketing coordination

Assistant Manager / Fitness Manager

Job description

Role overview:

This role requires a team player with flair and commercial ability, and the skill, energy and determination to help drive and develop the business alongside the General Manager.

We are looking for a manager with experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities:

• Responsible for the operational running of the gym at all times. Opening and closing site when required due to operational hours of the business.

• Expectation to work early in the morning, late weekdays, and weekends.

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.

• Responsible for adhering to and maintaining the JD Gyms Brand Standard.

• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.

• To work towards and aim to achieve all sales and membership targets that are set.

• To drive and maximise secondary spend revenue.

• To ensure the whole of the gym facility is of the highest standard of cleanliness. Maintain outside of the contract cleaning hours.

• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard.

• To ensure uniform standards are being adhered to by all team members and yourself.

• To always deliver outstanding member service.

• To help create an environment where the team and contracted personnel enjoy themselves whilst at work.

• To undertake any other reasonable duties/projects/meetings, that may be required.

• To always be an ambassador of JD Gyms.

Skills and Experience:

• Must have experience, ideally in a management position within a leisure related industry.

• Must be passionate about customer service and be an inspirational leader in the way they manage.

• Must be qualified to at least Level 2 Gym Instructor

• Must have experience in driving sales and helping to co-ordinate local marketing activity as well as managing a successful team.

• Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function