Gyms Duty Manager - Full Time

Naylor's Equestrian Llp; Cumbernauld; Hybrid; GBP 30,000 - 38,000; Full time

Job summary

Naylor's Equestrian Llp in the United Kingdom is seeking a capable Gym Manager to lead daily operations, uphold standards, and grow membership.

You will supervise the site, ensure health and safety, drive sales, and inspire a team of staff and contractors, while delivering outstanding member service. Candidates should have leisure management experience and a Level 2 Gym Instructor qualification, with a proven track record in leadership and customer care.

Qualifications

• Experience in a management role within a leisure-related industry.
• Passionate about customer service with inspirational leadership.
• Qualification to at least Level 2 Gym Instructor.
• Experience driving sales and coordinating local marketing.
• Assistant Manager or Fitness Manager experience preferred.

Responsibilities

• Oversee the operational running of the gym at all times.
• Open and close site according to hours.
• Work early mornings, late weekdays and weekends.
• Adhere to Health and Safety Employee Policy and Company Procedures.
• Adhere to JD Gyms Brand Standard.
• Conduct safety checks daily, weekly, monthly; report defects.
• Aim to achieve sales and membership targets.
• Drive and maximise secondary spend revenue.
• Maintain high standard of cleanliness and supervise cleaners.
• Ensure uniform standards are maintained by team.
• Deliver outstanding member service.
• Create an enjoyable environment for team and contractors.
• Undertake other duties/meetings as required.
• Be an ambassador of JD Gyms.

Skills

Leisure management

Customer service

Leadership

Sales leadership

Education

Level 2 Gym Instructor

Job description

Role overview:

This role requires a team player with flair and commercial ability, and the skill, energy and determination to help drive and develop the business alongside the General Manager.

We are looking for a manager with experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities:

• Responsible for the operational running of the gym at all times. Opening and closing site when required due to operational hours of the business.

• Expectation to work early in the morning, late weekdays, and weekends.

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.

• Responsible for adhering to and maintaining the JD Gyms Brand Standard.

• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.

• To work towards and aim to achieve all sales and membership targets that are set.

• To drive and maximise secondary spend revenue.

• To ensure the whole of the gym facility is of the highest standard of cleanliness. Maintain outside of the contract cleaning hours.

• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard.

• To ensure uniform standards are being adhered to by all team members and yourself.

• To always deliver outstanding member service.

• To help create an environment where the team and contracted personnel enjoy themselves whilst at work.

• To undertake any other reasonable duties/projects/meetings, that may be required.

• To always be an ambassador of JD Gyms.

Skills and Experience:

• Must have experience, ideally in a management position within a leisure related industry.

• Must be passionate about customer service and be an inspirational leader in the way they manage.

• Must be qualified to at least Level 2 Gym Instructor

• Must have experience in driving sales and helping to co-ordinate local marketing activity as well as managing a successful team.

• Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function