Gyms Duty Manager - Full Time

JD GROUP; Glasgow; On-site; GBP 28,000 - 36,000; Full time

Job summary

JD Gyms in Glasgow is seeking a hands-on Gym Manager to lead daily operations, drive membership growth and uphold the JD Gyms Brand Standard.

You will nurture a growing membership base and manage a team, deliver outstanding member service, and ensure a clean, safe, high-standard facility while achieving sales and service targets.

Qualifications

• Experience in a management position within a leisure-related industry is essential.
• Must be passionate about customer service and an inspirational leader.
• Qualified to at least Level 2 Gym Instructor.
• Experience driving sales and coordinating local marketing while managing a team.
• Experience as an Assistant Manager or Fitness Manager is preferred.

Responsibilities

• Responsible for the operational running of the gym at all times, opening and closing as required.
• Work early mornings, late weekdays and weekends as part of the schedule.
• Adhere to Health and Safety and Company Procedures Handbook.
• Maintain JD Gyms Brand Standard across the facility.
• Conduct safety checks and report defects to keep equipment and building safe.
• Aim to achieve sales and membership targets and maximise secondary spend.
• Ensure the gym, cleaners and contracted staff meet high standards of cleanliness.
• Deliver outstanding member service and foster a positive team environment.
• Undertake other reasonable duties or projects as required.

Skills

Management experience (leisure)

Customer service leadership

Level 2 Gym Instructor

Sales and local marketing coordination

Assistant Manager / Fitness Manager経験

Job description

Role overview:

This role requires a team player with flair and commercial ability, and the skill, energy and determination to help drive and develop the business alongside the General Manager.

We are looking for a manager with experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities:

• Responsible for the operational running of the gym at all times. Opening and closing site when required due to operational hours of the business.
• Expectation to work early in the morning, late weekdays, and weekends.
• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
• To work towards and aim to achieve all sales and membership targets that are set.
• To drive and maximise secondary spend revenue.
• To ensure the whole of the gym facility is of the highest standard of cleanliness. Maintain outside of the contract cleaning hours.
• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard.
• To ensure uniform standards are being adhered to by all team members and yourself.
• To always deliver outstanding member service.
• To help create an environment where the team and contracted personnel enjoy themselves whilst at work.
• To undertake any other reasonable duties/projects/meetings, that may be required.
• To always be an ambassador of JD Gyms.

Skills and Experience:

• Must have experience, ideally in a management position within a leisure related industry.
• Must be passionate about customer service and be an inspirational leader in the way they manage.
• Must be qualified to at least Level 2 Gym Instructor
• Must have experience in driving sales and helping to co-ordinate local marketing activity as well as managing a successful team.
• Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function