Gym Operations Manager: Members, Sales & Safety

JD GROUP; Leeds; On-site; GBP 26,000 - 38,000; Full time

Job summary

JD Gyms in Leeds is seeking a dynamic gym manager to lead daily operations, drive member engagement and uphold the brand standards. You will manage a team, open/close the site, and push sales and local marketing activities to grow membership.

The role requires an inspirational leader with leisure industry experience, Level 2 Gym Instructor qualification, and a track record of delivering outstanding customer service while maintaining high cleanliness and safety standards.

Qualifications

• Must have experience in a management position within a leisure-related industry.
• Must be passionate about customer service and be an inspirational leader.
• Must be qualified to at least Level 2 Gym Instructor.
• Must have experience driving sales and coordinating local marketing while managing a team.
• Experience as Assistant Manager or Fitness Manager is a plus.

Responsibilities

• Responsible for the operational running of the gym at all times, including opening/closing.
• Work early mornings, late weekdays, and weekends as required.
• Adhere to Health and Safety Employee Policy and Company Procedures Handbook.
• Maintain JD Gyms Brand Standard across all operations.
• Conduct regular safety checks and report defects to ensure safe facilities.
• Aim to achieve sales and membership targets and maximise secondary spend.
• Ensure cleanliness and supervise in-house cleaners to high standards.
• Maintain uniform standards and deliver outstanding member service.
• Foster a positive environment for the team and contractors.
• Undertake other reasonable duties/projects/meetings as required.

Skills

Customer service

Leadership

Sales experience

Marketing coordination

Team management

Education

Level 2 Gym Instructor

Job description

JD Gyms in Leeds is seeking a dynamic gym manager to lead daily operations, drive member engagement and uphold the brand standards. You will manage a team, open/close the site, and push sales and local marketing activities to grow membership.

The role requires an inspirational leader with leisure industry experience, Level 2 Gym Instructor qualification, and a track record of delivering outstanding customer service while maintaining high cleanliness and safety standards.