Gym General Manager — Lead Growth & Member Experience

JD GROUP; Leeds; On-site; GBP 35,000 - 50,000; Full time

Job summary

JD Gyms Leeds is seeking an inspirational General Manager to lead a busy club, develop high standards and grow a thriving membership base while nurturing a motivated team.

You will drive sales, maintain brand standards, and oversee safety, cleanliness, and daily operations to ensure every member has an excellent experience.

Recruit and develop Fitness Coaches and General Assistants, hold regular team meetings, and be an ambassador in the local community, delivering outstanding service.

Qualifications

• Must have proven management experience within a leisure-related industry.
• Must be passionate about customer service and an inspirational leader.
• Proven track record in driving sales and coordinating local marketing activity and in recruiting/managing a team.
• Experience as a General Manager or Fitness Manager or similar operational role is desirable.

Responsibilities

• Ensure all Health and Safety policies and procedures are followed.
• Adhere to and maintain JD Gyms Brand Standards.
• Conduct safety checks and report defects to ensure equipment is safe.
• Recruit and manage a team of Fitness Coaches and General Assistants to cover operations.
• Hold regular team meetings to aid development and communication.
• Work toward achieving all sales and membership targets and maximise secondary revenue.
• Ensure the gym and facilities are clean and well-presented.
• Oversee weekly banking to minimise wastage and maximise profit.
• Maintain uniform standards across the team and deliver outstanding member service.
• Act as an ambassador for JD Gyms in the local community.

Skills

Management experience (leisure)

Customer service leadership

Sales targets

Team recruitment & leadership

Job description

JD Gyms Leeds is seeking an inspirational General Manager to lead a busy club, develop high standards and grow a thriving membership base while nurturing a motivated team.

You will drive sales, maintain brand standards, and oversee safety, cleanliness, and daily operations to ensure every member has an excellent experience.

Recruit and develop Fitness Coaches and General Assistants, hold regular team meetings, and be an ambassador in the local community, delivering outstanding service.