Gym Operations Lead & Member Growth Champion

Naylor's Equestrian Llp; Leeds; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

JD Gyms in Leeds is seeking a motivated manager to drive and develop the business alongside the General Manager. The role requires maintaining high standards, growing the membership base, and leading a team to deliver outstanding member service.

You will ensure safety, cleanliness, and adherence to policies while working early mornings, late weekdays, and weekends. Candidates should have management experience in a leisure setting, a passion for customer service, and be qualified to at least

Qualifications

• Must have experience in a management position within a leisure-related industry.
• Must be passionate about customer service and be an inspirational leader.
• Must be qualified to at least Level 2 Gym Instructor.

Responsibilities

• Oversee the operational running of the gym, including opening and closing during operating hours.
• Work early mornings, late weekdays, and weekends as required.
• Enforce Health and Safety policies and company procedures.
• Maintain JD Gyms Brand Standards across the facility.
• Conduct regular safety checks and escalate defects to ensure a safe environment.
• Drive and achieve sales and membership targets; maximise secondary spend.
• Ensure cleaning standards and outside of contracted hours maintenance.
• Uphold uniform standards across all staff and contractors.
• Deliver outstanding member service and foster a positive work environment.

Skills

Customer service

Leadership

Sales

Team management

Communication

Education

Level 2 Gym Instructor

Job description

JD Gyms in Leeds is seeking a motivated manager to drive and develop the business alongside the General Manager. The role requires maintaining high standards, growing the membership base, and leading a team to deliver outstanding member service.

You will ensure safety, cleanliness, and adherence to policies while working early mornings, late weekdays, and weekends. Candidates should have management experience in a leisure setting, a passion for customer service, and be qualified to at least