Gym & Facility Assistant - Clean, Safe & Member-Focused

JD Sports Fashion PLC; Newtownabbey; On-site; GBP 12,000 - 15,000; Full time

Job summary

JD Gyms is seeking a dedicated cleaner to uphold high standards of cleanliness across our clubs in the UK. You will help create a welcoming, safe environment for members and colleagues by applying quality cleaning routines and safety practices daily.

You will perform regular cleaning checks, report defects, maintain professional appearance and brand standards, and deliver friendly, practical member service while supporting learning initiatives to promote consistent standards.

Qualifications

• Strong interpersonal skills with excellent attention to detail.
• Commitment to delivering excellent member service and maintaining high standards.
• Experience in a customer-facing, cleaning, leisure or similar environment is advantageous.
• Effective communication with members and colleagues.
• Ability to work collaboratively as part of a team while managing responsibilities independently.

Responsibilities

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Support and maintain JD Gyms brand standards across all areas of the club.
• Conduct daily, weekly, monthly cleaning and safety checks.
• Report all defects to ensure the building and its equipment is safe to use.
• Ensure the gym facility is maintained to a high standard of cleanliness.
• Maintain professional appearance and uniform standards in line with company expectations.
• Deliver outstanding member service through positive and professional interactions.
• Support learning and development initiatives, including training activities designed to promote consistent standards across the business.
• To undertake any other reasonable duties.

Skills

Interpersonal skills

Attention to detail

Customer service

Effective communication

Teamwork

Job description

JD Gyms is seeking a dedicated cleaner to uphold high standards of cleanliness across our clubs in the UK. You will help create a welcoming, safe environment for members and colleagues by applying quality cleaning routines and safety practices daily.

You will perform regular cleaning checks, report defects, maintain professional appearance and brand standards, and deliver friendly, practical member service while supporting learning initiatives to promote consistent standards.