Gym Experience Assistant - Cleanliness & Member Support

JD Sports Fashion PLC; Wigan; On-site; GBP 12,000 - 17,000; Full time

Job summary

JD Gyms is seeking a diligent cleaning and facilities support team member to uphold high cleanliness standards across our UK clubs. You will work with the team to ensure a safe, welcoming environment for members and colleagues, following the Health and Safety Employee Policy and company procedures.

Key duties include routine cleaning checks, reporting defects, and delivering friendly, professional service to members. Experience in customer-facing roles is advantageous; training will be provided.

Qualifications

• Experience in customer-facing, cleaning or leisure environment is advantageous.
• Strong attention to detail and a commitment to high standards.
• Ability to deliver friendly, professional service to members.

Responsibilities

• Adhere to Health and Safety policies and procedures.
• Support brand standards across the club.
• Conduct cleaning and safety checks daily, weekly, monthly.
• Report defects to ensure equipment safety.
• Maintain high cleanliness standards of the gym facility.
• Maintain professional appearance and uniform standards.
• Deliver outstanding member service through positive interactions.
• Support learning and development initiatives.
• Undertake any other reasonable duties.

Skills

Interpersonal skills

Attention to detail

Customer service

Communication

Teamwork

Job description

JD Gyms is seeking a diligent cleaning and facilities support team member to uphold high cleanliness standards across our UK clubs. You will work with the team to ensure a safe, welcoming environment for members and colleagues, following the Health and Safety Employee Policy and company procedures.

Key duties include routine cleaning checks, reporting defects, and delivering friendly, professional service to members. Experience in customer-facing roles is advantageous; training will be provided.