Gym Cleanliness & Member Experience Associate

JD Group; City of Westminster; On-site; GBP 12,000 - 17,000; Full time

Job summary

JD Gyms is seeking a dedicated Cleaning Operative to uphold top-tier cleanliness and provide friendly, professional support to members and colleagues. You will follow Health and Safety policies, maintain brand standards, and perform regular checks to ensure a safe, welcoming gym environment.

Strong interpersonal skills and attention to detail are essential. Experience in customer-facing or leisure settings is advantageous and you will contribute to uniform and presentation standards across the

Qualifications

• Strong interpersonal skills with excellent attention to detail and a commitment to maintaining high standards.
• Experience in a customer-facing, cleaning, leisure or similar environment is advantageous.
• Effective communication skills with the ability to build positive relationships with members and colleagues.

Responsibilities

• Maintain high standards of cleanliness and create a positive environment for members and colleagues.
• Ensure policies and safety procedures are adhered to across the club.
• Conduct daily, weekly, and monthly cleaning and safety checks.
• Report defects to keep buildings and equipment safe to use.
• Maintain professional appearance and uniform standards in line with company expectations.
• Deliver outstanding member service through positive and professional interactions.
• Support learning and development initiatives and training activities.

Skills

Interpersonal skills

Attention to detail

Customer service

Teamwork

Job description

JD Gyms is seeking a dedicated Cleaning Operative to uphold top-tier cleanliness and provide friendly, professional support to members and colleagues. You will follow Health and Safety policies, maintain brand standards, and perform regular checks to ensure a safe, welcoming gym environment.

Strong interpersonal skills and attention to detail are essential. Experience in customer-facing or leisure settings is advantageous and you will contribute to uniform and presentation standards across the