Gym Duty Manager (Ad-Hoc Hours) Member Experience

Nuffield Health; Milton Keynes; On-site; GBP 15,000 - 21,000; Part time

Job summary

Nuffield Health in Milton Keynes is recruiting a Duty Manager for our gym on an ad hoc bank basis. You’ll manage the club during shifts, handle opening and closing, and drive member satisfaction with a friendly, service‑led approach.

The role requires demonstrable sales experience and excellent communication, with a collaborative attitude. You may be asked to cover Lifeguard breaks and support the team in maintaining safety, high standards, and targets.

Qualifications

• Demonstrable sales experience and excellent communication skills.
• Collaborative spirit and a can‑do attitude are essential.

Responsibilities

• Be responsible for the smooth running of the club; including the opening and closing the club when on shift.
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets; may cover Lifeguard breaks and be able to swim to a high standard.

Skills

Sales experience

Communication skills

Customer service

Job description

Nuffield Health in Milton Keynes is recruiting a Duty Manager for our gym on an ad hoc bank basis. You’ll manage the club during shifts, handle opening and closing, and drive member satisfaction with a friendly, service‑led approach.

The role requires demonstrable sales experience and excellent communication, with a collaborative attitude. You may be asked to cover Lifeguard breaks and support the team in maintaining safety, high standards, and targets.