Gym Club General Manager — Growth & Service Leader

JD Gyms; Basingstoke; On-site; GBP 52,000 - 66,000; Full time

Benefits offered by this job

Staff discount

Personal development

Career progression

Job summary

JD Gyms is seeking a General Manager to lead and drive the performance of a busy club in the UK. You will foster a positive environment for colleagues and members while delivering operational excellence, growth in memberships and commercial success.

The role focuses on coaching, collaboration, and maintaining high standards of safety, cleanliness and member experiences in a welcoming, inclusive setting.

Qualifications

• Experience leading teams in leisure, fitness, hospitality or customer-focused environments.
• Strong commitment to delivering excellent member service.
• Experience contributing to membership growth and commercial performance.

Responsibilities

• Lead and manage club operations and safety standards.
• Drive membership growth and maximise commercial performance.
• Recruit, develop and manage staff to deliver outstanding member experiences.
• Maintain high standards of cleanliness and service across the facility.

Skills

Team leadership

Operations management

Customer service excellence

Membership growth

People development

Job description

JD Gyms is seeking a General Manager to lead and drive the performance of a busy club in the UK. You will foster a positive environment for colleagues and members while delivering operational excellence, growth in memberships and commercial success.

The role focuses on coaching, collaboration, and maintaining high standards of safety, cleanliness and member experiences in a welcoming, inclusive setting.