Guestroom Experience Supervisor - Flexible Shifts

Virgin Hotels Edinburgh; Greater London; On-site; GBP 28,000 - 34,000; Full time

Job summary

Virgin Hotel London Shoreditch is seeking a Floor Supervisor to join our Atmosphere team. You will ensure guest rooms meet Virgin standards and coordinate with teammates, managers and guests to deliver outstanding service.

You should be able to lift up to 12 kg, perform shifts including weekends and nights, and maintain confidentiality of guest information while upholding security policies. Right to work in the UK is required.

Qualifications

• Team player with ability to work collaboratively
• Flexibility to adapt to changing shifts and priorities
• Physical stamina for manual tasks and movements
• Capacity to lift up to 12 kg and push/pull heavy loads

Responsibilities

• Ensure guest rooms meet Virgin Hotel cleanliness standards
• Coordinate with teammates, managers and guests to deliver exceptional service
• Report and resolve issues promptly while maintaining guest confidentiality
• Assist with Senior Supervisor duties when required and support security policies

Skills

Team player

Flexibility

Physical stamina

Lifting capacity

Education

High school diploma or equivalent

Job description

Virgin Hotel London Shoreditch is seeking a Floor Supervisor to join our Atmosphere team. You will ensure guest rooms meet Virgin standards and coordinate with teammates, managers and guests to deliver outstanding service.

You should be able to lift up to 12 kg, perform shifts including weekends and nights, and maintain confidentiality of guest information while upholding security policies. Right to work in the UK is required.