Guest Services Porter (Zero Hours)

Compass Group PLC; Newcastle upon Tyne; On-site; GBP 12,000 - 17,000; Part time

Job summary

Compass Group PLC is recruiting a Porter (Zero Hours) to help ensure the smooth operation of Defence facilities on a permanent casual basis. This role involves supporting lobby cleanliness, room setup, and reception tasks in a dynamic service environment.

The ideal candidate will be adaptable, a strong communicator, and capable of delivering high-quality customer care while managing shifting priorities and maintaining reliability in a zero-hours contract.

Qualifications

• Be adaptable and easily embrace changing priorities.
• Be a brilliant communicator and easily build relationships.
• Have experience delivering high quality customer care.
• Take initiative and make decisions that are right for our customers.
• Possess the ability to work under pressure.
• Demonstrate exceptional timekeeping and reliability.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy.
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations.
• Responding to customer requests where required.
• Running errands.
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints.

Job description

Compass Group PLC is recruiting a Porter (Zero Hours) to help ensure the smooth operation of Defence facilities on a permanent casual basis. This role involves supporting lobby cleanliness, room setup, and reception tasks in a dynamic service environment.

The ideal candidate will be adaptable, a strong communicator, and capable of delivering high-quality customer care while managing shifting priorities and maintaining reliability in a zero-hours contract.