Zero-Hours Porter: Front-of-House & Guest Services

Compass Group UK; Canterbury; On-site; GBP 12,000 - 15,000; Part time

Job summary

Compass Group UK is recruiting a dedicated Porter (Zero Hours) to support university operations on a permanent casual basis, contracted to 0 hours per week.

The role focuses on delivering high-quality customer care across lobby areas, assisting housekeeping and banqueting staff, handling reception duties, and ensuring safety and cleanliness in busy university spaces. Shift patterns are 5 out of 7 days.

Qualifications

• Adaptable and willing to embrace changing priorities.
• Excellent communication and relationship-building abilities.
• Experience delivering high-quality customer care.
• Ability to take initiative and make decisions for customers.
• Ability to work effectively under pressure.
• Demonstrates exceptional timekeeping and reliability.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy.
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Handling reception duties, such as booking theatre tickets or making restaurant reservations.
• Responding to customer requests where required.
• Running errands.
• Ensuring safety by placing and removing wet floor/paint signage.

Skills

Adaptable

Brilliant communicator

Customer care experience

Take initiative

Work under pressure

Timekeeping

Job description

Compass Group UK is recruiting a dedicated Porter (Zero Hours) to support university operations on a permanent casual basis, contracted to 0 hours per week.

The role focuses on delivering high-quality customer care across lobby areas, assisting housekeeping and banqueting staff, handling reception duties, and ensuring safety and cleanliness in busy university spaces. Shift patterns are 5 out of 7 days.