Guest Experience Porter - Flexible Zero-Hours Shifts

Compass Group PLC; Greater London; Hybrid; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Operational training

Personal development

Wellbeing programme

Social events

Discount vouchers

Job summary

CH&CO, part of Compass Group UK&I, is seeking a dedicated Porter on a permanent casual basis contracted to 0 hours per week. The role supports reception, housekeeping, and banqueting teams, with flexible variable shifts and opportunities to progress within the company.

You will help keep the lobby and public areas clean, assist with room setups, handle reception tasks such as theatre bookings, respond to guest requests, and ensure safety by placing wet-floor signage.

Qualifications

• Experience delivering high quality customer care.
• Adaptable and able to embrace changing priorities.
• Be a brilliant communicator and build relationships.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Skills

Communication

Reliability

Time management

Job description

CH&CO, part of Compass Group UK&I, is seeking a dedicated Porter on a permanent casual basis contracted to 0 hours per week. The role supports reception, housekeeping, and banqueting teams, with flexible variable shifts and opportunities to progress within the company.

You will help keep the lobby and public areas clean, assist with room setups, handle reception tasks such as theatre bookings, respond to guest requests, and ensure safety by placing wet-floor signage.