Guest Services Agent - Front Office

Hyatt; London; On-site; GBP 26,000 - 31,000; Full time

Job summary

Join a leading hotel as a Guest Services Agent in London, where you'll create memorable experiences for guests. Enjoy a vibrant work environment with diverse food options and opportunities for career growth. Benefit from complimentary hotel stays and discounts.

Benefits

12 complimentary nights a year across Hyatt Hotels worldwide

Discounted hotel stays for you, family, and friends

Free meals on duty

50% discount on food and beverages

Uniform provided and laundered free of charge

Headspace membership

Access to Employee Assistance Programme

Continuous learning and development opportunities

Job description

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Job Details

Insert Job Title: Guest Services Agent – Front Office

Salary: £26,475 + Tronc

At Andaz, which translates from Hindi as "personal style," we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.

Benefits

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt for you, your family, and friends from day one
• Free meals on duty
• 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels
• Uniform provided and laundered free of charge
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities with clear career progression across Hyatt Hotels worldwide

About Andaz London Liverpool Street

Located in vibrant East London, Andaz London Liverpool Street is a 5-star lifestyle hotel offering diverse Food & Beverage options including a Brasserie, Café Bar, Wine Lounge, Gastropub, and Japanese cuisine.

Hyatt’s values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing are at our core. Joining Hyatt means being part of a global family with over 1,150 hotels in more than 70 countries, recognized as a Great Place to Work.

We celebrate diversity, equity, and inclusion, fostering a mosaic of cultures, ethnicities, genders, ages, abilities, and identities.

Next Steps

Apply today for the Guest Services Agent role and start your journey with Andaz London Liverpool Street!

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Hospitality