Guest Service Host | Flexible Weekend Shifts

Hollywoodbowlgroup; Basildon; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Extra 50p/hour bonus

Apprenticeships & training

Pension plan

Additional holiday with service

Training & development

Free game vouchers

Discounts on food/drink

Team Member Support Programme

Long service awards

Charity donation at induction

Enhanced parental leave

Healthcare cash plan

Job summary

Hollywood Bowl Group in the United Kingdom is seeking enthusiastic Team Members to deliver outstanding customer service across reception, lanes, and food & beverage areas. You will work in a fast-paced centre, bringing energy and a friendly, helpful attitude to every guest, with opportunities to train across all core areas.

Roles involve weekend shifts (Friday–Sunday) with varied hours, full induction, ongoing training, and access to apprenticeship and management programmes.

Qualifications

• Proven ability to deliver high-quality customer service in a fast-paced environment.
• Strong communication skills, both verbal and written.
• Ability to adapt to varying shift patterns and duties.
• Collaborative and supportive team member.

Responsibilities

• Welcome customers and assist with inquiries at reception and bowling lanes.
• Serve food & drink in bar/diner and support high-energy service moments.
• Follow centre procedures and participate in ongoing training and development.

Skills

Customer service

Communication

Flexibility

Team player

Job description

Hollywood Bowl Group in the United Kingdom is seeking enthusiastic Team Members to deliver outstanding customer service across reception, lanes, and food & beverage areas. You will work in a fast-paced centre, bringing energy and a friendly, helpful attitude to every guest, with opportunities to train across all core areas.

Roles involve weekend shifts (Friday–Sunday) with varied hours, full induction, ongoing training, and access to apprenticeship and management programmes.